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Reviewed January 13, 2016

Truly and "All inclusive" - honestly don't feel like you being denied by the "not included".

Family rooms are very big with Bunk bed for kids in separate section of the room divided by the bathroom and they have their own TV. Parents bed separate and has their own TV, with balcony which steps ONTO the beach.

Mini bar is stacked 2x's per day very day and cleaning staff are super efficient. Hotel staff are friendly and take complete care of the kids.

The kids club is mainly for smaller kids (mine were 8 & 9) but the daily activites included activities for them.

I travelled alone with the kids and the staff were happy to come and chat and took note of preferred drinks, offering what I had the night before - making me feel welcome. They took not of my kids and when they ordered from the bar or beach bar on their own the staff would come find me afterwards and show me that they had signed for a bill - which was super giving the kids freedom but understanding who they belong to and keeping the parents informed.

Great snorkeling right off the shore, stand up paddling, kayaking, glass bottom boat as well as scuba diving.

Food is great - we were there for a week and the variety was super. They catered for our dietary requirements daily too (we Gluten Free).

Definitely recommend this place with if travelling with kids. Great evening entertainment kids were dancing all night, midnight swimming and watching outdoor movies - was great!

Weather at this time was not always sunny but was still warm.

Room tip: Family rooms on the ground floor are the BEST!
Date of stay: July 2015
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
5  Thank BridgetteD_12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 11, 2016

Generally a good experience with a few compliments and complaints.

Friendly staff. Good food, however the menu sometimes became boring due to repetition

Good entertainment.

Certain areas of the hotel surroundings not very clean. Flies, birds and cats are a nuisance in the restaurant.

Beach is a public beach, became rowdy with public in the afternoons. Also very dirty. Beach Shoes are required.

The hotel room lacked certain amenities which are standard in a 3 star hotel: such as pillows, which were scatter cushions instead of normal size pillows.

The aircon was small/not very effective for the summer.

Date of stay: December 2015
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
2  Thank sheetal2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 8, 2016

Where do we begin ? I have to be completely honest.When we arrived at Emeraude Beach we both thought that we had not arrived at the right place for us ! How wrong could we be ?
Within three days we had fallen completely in love with the hotel, the staff and the location. So much so that we have already booked to go back this year.
The hotel itself is spotless.. The rooms are a credit to the hard work of the staff.They are kept clean and tidy with the little touches of flowers and towel animals.They are nicely decorated and for a three star the standard is high.- Tea making facilities, hair dryer and even a magnified makeup mirror for us ladies.
The entertainment was just right- every other night. African dancers or singers and a disco.
Everyone in the hotel seemed relaxed and happy.This a hotel for anyone who wants to chill out , a game of cards ,a swim in one of the two pools, A spot of snorkelling , or sunbathing. , or a couple of drinks in an unassuming, atmosphere.
If you're looking for a big complex with lots restaurants, lots of noise, this is not the place for you.
Our sincerest thanks to all the staff for making our stay the happiest ever.
Hopefully we have not left anyone out but we will try to mention you all.
Our amazing happy bar staff- Don and Sammy.
Our wonderful waiters and waitress, Jimmy, Mike, Kavi, Singh, Ashley , Barsa,Akash and Serita.
The lovely ladies on the food bar, Pritee, Alesha. Isabelle, Shoba .
The chefs, sorry we don't know your names.
The room made, Aveera.
Not forgetting our amazing Coco on the beach and Dev who helped with the sunbeds.
Thank you for my lovely massages to the girls in the spa.
We have travelled extensively and have had many diverse holidays but the magic of this hotel and location will be with us forever.
The beach is really clean, and quiet. We did lots of snorkelling which appeared at first to be non existent, but I think this lagoon is probably a nursery for many species and we found many different box fish. Lots of small morays, hundreds of sea cucumbers, one very large eagle Ray ,lion fish, lots of young trigger fish.small flounders many of the small fish varieties and two strange looking crabs(we were told by the locals they were called la la crabs) We have never seen these before.
The most interesting thing was that none of these creatures seemed worried about us and the eels and cucumbers moved about freely during the day. Even the box fish didn't bother to hide when they saw us.
This is not the best snorkelling ever but for those who really look there is a fair bit to see.
Thank you so much Emeraude we will be coming to see you again this year.

Date of stay: November 2015
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
4  Thank UkChristina
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H0tels_Management, General Manager at Sunrise Attitude, responded to this reviewResponded February 4, 2016

Dear UkChristina,
Thank you for these heartwarming comments about your recent stay and also for recommending us.
I am glad that the services were up to your expectations and that your vacation was made a pleasant one.
I have passed on your appreciations to all our Family Members and especially to Don, Sammy, Jimmy, Mike, Kavi, Singh, Ashley, Varsha, Akash, Sarita, Preeti, Alisha, Isabelle, Shoba, Aneera, Dev, Coco, to the girls of the spa and also to the Chef.
Looking forward to welcoming you back,
Best Regards,
Ashok Mooroteea
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2016

Delightful, small hotel with very friendly people. Food was really good, buffet style. Jimmy in the restaurant make the best cocktail ever!!
At the Restaurant Jimmy and Alisha provide great service with friendly smile.
At the bar, Don and Mamé provide nice and tasty cocktails.
A perfect weekend, thank you

Room tip: The Barmans Dons and Mame are great for cocktails
Date of stay: January 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
3  Thank Beatrice R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H0tels_Management, General Manager at Sunrise Attitude, responded to this reviewResponded February 4, 2016

Dear Beatrice R,
It is a pleasure to read your good impressions pertaining your recent stay at the hotel.
I have passed on your kind appreciations to Jimmy, Alisha, Don , Mamé and to all our Family Members and they were really happy to hear from you.
Looking forward to welcoming you again in the near future,
Kind Regards,
Ashok Mooroteea
General Manager

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Reviewed January 6, 2016

What to say? Small Hotel , calm and relax. Nice people . All inclusive Hotel with very tasty food . Thanks to you all for this unforgettable moment! It was really Great! Family Carpe from room 111/ 211 & 123!

Date of stay: January 2016
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
1  Thank Steward C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H0tels_Management, General Manager at Sunrise Attitude, responded to this reviewResponded February 4, 2016

Dear Steward C,
Thank you for reviewing your recent family vacation.
I am pleased to read that you all had a nice stay while being among us.
Hoping to have the pleasure of welcoming you all again,
Best Regards,
Ashok Mooroteea
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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