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Sky Express

3,054 reviews
Headquarters: Crete Greece 71601
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2.03,054 reviews
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Headquarters: Crete Greece 71601
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Jordan T wrote a review Yesterday
1 contribution
Samos - Athens
Domestic
This was and continues to be the worst experience and airline I have ever dealt with. I arrived at the airport to find that I had been bumped off the flight for another passenger (seemed to be friends with the ground staff). As a result I missed my international connection and was stranded for 2 days (at my own expense). The ground staff advised I would be given compensation. Here we are, 9 months later, countless emails, no compensation but many excuses along, and now just no response. I will never travel with SkyExpress again and warn anyone considering to stay far far away!
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Date of travel: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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pete boland wrote a review Mar 15
Washington DC, District of Columbia3 contributions
London - Athens
Europe
Great airline. Brand new Airbus planes, friendly staff, clean, safe, reliable. Flown Sky Express many times including athens-santorini-athens. I don’t believe the haters - they probably work for rival airlines
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Date of travel: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elizabeth G wrote a review Mar 12
2 contributions
Athens - Santorini
Domestic
We were to fly from Athens to Santorini on 2/26/24 to return on 2/28/24 as we flew back to America on 2/29. We found out the morning of 2/26 that there was to be an air traffic controller strike (in conjunction with the public transportation strike). I called immediately to ask a rep what to do, and their rude rep said it wasn’t “official”, so they wouldn’t do anything other than offer a change. I asked her if their change included flying me back to America because we were to leave the next day. Shortly thereafter, it became “official”. We could get to Santorini on Monday but not back from there on Wednesday due to the strike. Because it was only a few hours before we were to fly out, we had to make the decision to cancel and were able to get back a little over half our money refunded. I’m trying to deal with them now, along for the remainder since it wasn’t possible to get back to Athens. The two in our hotel lounge told me this airlines has notoriously horrible customer service, but we only had two airlines to choose from. Anyway, if another airline is available, I would definitely fly with them. While we don’t make reservations with a thought of having to cancel, in our case with an impending strike, we were forced to. The first rep who wrote me back said the flights went as scheduled, so maybe they backed down on the strike (and I don’t even know how to check that). But when you have to make a decision and are told there is to be a strike, you have to make a decision based on info given, and we could not get stuck on another island hours away (by boat) from Athens.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Konstantinos C wrote a review Mar 11
1 contribution
Frankfurt - Athens
Europe
1. Broken upper headrest in Business class 2. No business/priority announcement at the gate 3. Very BAD boarding procedures - no group call (whats the point flying business then?) 4. Very BAD online check-in procedure 5. Vague (if not at all) help by the cabin crew 6. No sufficient rules and/or restriction regarding handluggage onboard (next time can bring chickens on board with me from Crete) 7. Very poor Sky Lounge area with No WC in the Lounge. 8. No Wifi on flight
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alexandros V wrote a review Mar 10
Nicosia, Cyprus5 contributions3 helpful votes
Alexandroupoli - Larnaca
Europe
The worse possible airline service you could ask for. We paid for their version of business, which included priority boarding. At the airport they stated and insisted that this does not exist. At the same time, while travelling together with my wife on one booking, the seperated us on the plane on two different seats even though we played for extra leg room and to be together, as they said the plane was "overbooked". After 2h delay, which was their fault, we were greeted by the very rude onboard staff, who rushed us and constantly remarked that we need to hurry to sit down in a very awful manner. This was a connecting flight which both flights had significant delay. First and last time we use this airline.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elizabeth G wrote a tip Mar 12
"Fly another airtime if possible. And I’deven be accepting of a credit for the remainder that we could use when we return or gift to friend."
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Alexandros V wrote a tip Mar 10
"Don't fly with this airline, chose another. Ryan air is even better and cheaper"
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Vangelis S wrote a tip Mar 7
"Do not pick them, at any price. It will cost you more long term."
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Aren Y wrote a tip Feb 2024
"Impossible, your only way is to avoid giving them your business till a company that isn't inept buys them out."
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Visitor wrote a tip Feb 2024
"Don’t go with this airline!"
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Round TripOne-wayMulti-city
Depart
Tue, 4/2
Return
Tue, 4/9
Travelers
1, Economy