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Pegasus Airlines

7,780 reviews
Headquarters: Aeropark Yenişehir Mah. Osmanlı Bulvarı No:11, Istanbul Türkiye 34912
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2.57,780 reviews
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About Pegasus Airlines
Headquarters: Aeropark Yenişehir Mah. Osmanlı Bulvarı No:11, Istanbul Türkiye 34912

Airline Summary

Leading low-cost airline Pegasus believes that everyone has the right to travel by air and offers its guests the opportunity to travel with affordable and young aircraft through its low-cost model. As of 2018, Pegasus has adopted the motto “Your Digital Airline” and carries its guests to 135 destinations in 50 countries; 36 of which are in Türkiye and 99 of which are abroad. With a fleet of 107 aircraft, the average fleet age stands at just 4.5 years, positioning Pegasus Airlines as the third youngest fleet in Europe. Pegasus operates connecting flights between Türkiye and Europe, North Africa, Middle East and Central Asia via Istanbul Sabiha Gökçen. Pegasus offers digital technologies and unique innovations that facilitates the experience of traveling with an approach that focuses on guest experience.
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Treacle T wrote a review Mar 17
1 contribution
London - Antalya
Europe
Booked my holiday to Turkey cost £3k and in the tiny print was no luggage, went to pay for my luggage and over £145 for 10kg x2 cabin luggage and 20kg hold luggage. Rip off, scandal and daylight robbery. Avoid Pegasus at all cost
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kadey B wrote a review Mar 17
1 contribution
Manchester - Dubai
International
We flew with this airline as the flights was cheap going to Dubai we flew from Manchester to turkey then to Dubai, I was dreading it after reading all the bad reviews you pay for what you get a basic plane, I was presently surprised luggage was all ok staff were really friendly, the full travel ran smoothly and I would definitely fly with them again.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Oana Cristina P wrote a review Mar 13
1 contribution
London - Ankara
Europe
Bad experience Rude staff inclusiv the manager Alina. One hour before for flying and I'm not was accepted. You need to bee there with three hours before!!!!
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Adnan E wrote a review Mar 12
7 contributions
Istanbul - Lebanon
International
🚨 Beware of Scam Alert! 🚨 Had a troubling experience at [Airport Name] with a Pegasus airline employee who falsely requested $60 for cabin luggage claiming it needed to be shipped as cargo. After paying, my luggage wasn't sent as cargo, and I never got the promised receipt. Stay vigilant, travelers! #ScamAlert #PegasusAirline #AirportScam So, at check-in, the Pegasus employee said our bags were good to go. But then, just before takeoff, another airline staff member pressured us to pay extra or no flight! We had to pay, and she said we'd get an email receipt. Then, she tagged our bag for shipping, but nobody collected it. The shipping agent later said the bag was fine for the flight. On the plane, the flight attendant mentioned the tagged bag for shipping, removed the tag, and we boarded. If the bag wasn't okay, could we have flown with it? We paid extra, so where's our email confirmation? It seems like that employee knew what she was doing. Where's the airline in all of this confusion?
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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NotTelling N wrote a review Mar 10
1 contribution
Istanbul - Dalaman
Domestic
Very good experience. Staff is very friendly. Seats are ok and ajustable. But for the price you are paying for your flight is good. For short routes this airline is the best, especially if you are traveling inside Turkey. You also get 8 kg of cabin luggage for free, on some normal airlines (not a budget airline) you have to pay for that. Overall the experience is very good and i reccomend this airline. Definetly reccomending.
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Date of travel: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stuart W wrote a tip Mar 10
"Worth paying for the extras like the legroom etc. "
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Caroline K wrote a tip Mar 9
"Do not travel with Pegasus Airlines if you have never travelled abroad before, they mercilessly refuse boarding with no refund or assistance"
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Blondiee B wrote a tip Mar 5
"Don’t fly with Pegasus. "
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Cian O wrote a tip Feb 2024
"Best tip: avoid them at all costs"
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Jon B wrote a tip Feb 2024
"Just fly with turkish airlines do yourself a decent favor"
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Round TripOne-wayMulti-city
Depart
Tue, 4/2
Return
Tue, 4/9
Travelers
1, Economy