BA056 is serviced by an A380. Regretably this flight was oversold, especially so in Business Class. Passengers who booked and paid for Business were down graded to Premium Economy, Premium Economy passengers were then down graded to Economy, all rather like the mucky stuff, it flows down hill and takes no notice of how long ago you booked, how long BA have had your money (funding their business) nor that the trip was possibly a silver wedding once in a lifetime trip. In Premium economy on this aircraft several rows had problems with their entertainment system. On my row of 3, two seats had screens that were U/S, my seat had a faulty audio point which only one side of the sterio could be heard - so you could hear music on the soundtrack but not the speech. Oh and by the way, if you have any expectation of choosing the meal you want, then sit at the front of the cabin because if you are at the back, by the time they get to you, all that is left is the option nobody wanted. If BA cared I would tell them how badly we were let down, sadly though, they amply illustrate they dont care and most certainatley will not accept any accountability. Here is the thing, nobody can deny BA can run an airline - they will fly you from A to B reasonably safely and most of the time you will arrive pretty much on time. HOWEVER, if you are looking for a good experience or an enjoyable flight as this is part of your holiday, then do not choose British Airways.…