City Sightseeing Florence
City Sightseeing Florence
3.5
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Florence, Tuscany, Italy

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Tours and Tickets by City Sightseeing Florence
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(44 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

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3.5
3.5 of 5 bubbles549 reviews
Excellent
178
Very good
146
Average
90
Poor
53
Terrible
82

Mark Anthony
Astoria, NY5 contributions
2.0 of 5 bubbles
May 2019 • Couples
This was for Firenze/Florence on Sunday, May 19, 2019.

1) In-App "Orientation" and "Moving" sections have different hop-on locations! This made it difficult to find the initial hop-on location. If the Orientation map is going to be inaccurate, they should disable it. Additionally, the Legend's list of stops was also inaccurate and did not sync with the "Moving" map. Use the "Moving" map. Everything else was wrong!

2) Wi-Fi didn't work. It would sometimes appear with no signal strength, but would mostly disappear. I moved around the bus to test (top and bottom deck, front and back, etc.).

3) Tour guide interrupted the audio guide recording early with stop announcements. This caused me to miss information on just about every stop (17 total).

4) Knees crushed on top deck. I'm only 5'10".

5) Cold on top deck on a non-windy day (low 60s / upper 50s). Not a complaint, but something you might want to plan for.

6) Music unnecessary and loud relative to audio guide recording.

7) Not every seat had seatbelts or working ones.

8) Audio sometimes doesn't sync with sights.
Written May 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marlene C
Wamberal9 contributions
5.0 of 5 bubbles
May 2019 • Friends
Stefano was our guide. He was an excellent guide, so knowledgeable about the wonderful sights we had to see. Three hours went by so quickly. We were given appropriate breaks. Highly recommend this tour.
Written May 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

cajsdy
Porters Lake, Canada1 contribution
1.0 of 5 bubbles
May 2019 • Couples
I have to say this was the worst Hop on Hop off I have done. I booked it through my cruise ship. When we arrived in Florence we where told that the blue line ran every 15 minutes. At stop number 5 we waited 25 minutes. We then went to stop number 8. We took some pictures and then proceeded to wait anther 34 minutes for the next bus. I know this cause I set a timer to see. We then decided to get off and stop 17 and walk back. The girl announced we where at 17. We then went to get off and where told to have a seat and wait for the stop which was now number 1. I think this is a total waste of money and would never do it again.
Written May 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Susanw
2 contributions
1.0 of 5 bubbles
May 2019 • Couples
BEWARE - We have just returned from a days sightseeing in Florence. Spent 46 euros for 2 tickets for official sightseeing bus which was a complete waste of money as all the major sights were not covered by the so called sightseeing tour. We then discovered that all the major sights were all within a 15 minutes radius of the main station. Not one covered by the sightseeing bus. We might as well have thrown 46 euros down the drain.
Written May 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

James C
Sequim, WA222 contributions
4.0 of 5 bubbles
Apr 2019 • Couples
We always take a hop on hop off tour when ever we visit a new city to get an overview of what to see and do. Even though we have been to Florence many times and even lived there for a time, we had not taken this tour for several years and decided to take it again. It goes around to different places than it used to go and the place to change to the different routes is now at the Piazza San Lorenzo which makes a lot more sense than changing at the train station. The narration is good and provides a lot of information about this historic city.
Written April 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Eric F.
408 contributions
5.0 of 5 bubbles
Apr 2019 • Couples
I have used many time hop on and hop off buses in many countries and again they deliver a great service, the staffs was excellent and the drivers very good.
They took used to very good location in town and out of town.
The price is a good value €23 for the day for great culture and lovely location.
Written April 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

retiredhaha
New Jersey1,773 contributions
4.0 of 5 bubbles
Apr 2019 • Couples
Since our hotel is situated in the proximity of the Duomo, we already checked the main attractions in the area, except the Michael Angelo Square. So, we took the blue line from the Santa Maria station, which we somehow managed to find the stop. The weather was bit of chilly with light drizzle, we moved from the top of bus into the lower level. Unliked the big bus in Paris, the hop on/off bus doesn’t have a clear pick up or drop location at other stops, which could be troublesome, but we reached our destination in time (1:45pm) we enjoyed the view and had nice bottle along with some pasta at the outdoor cafe; wonderful and quiet reasonably priced for such prime location. After two hours of viewing Florence at this beautiful spot, we got on the same bus and headed back to the train station, which we thought the ride was okay, not great as the one in Paris, but it got us to where we wanted to go and it does provides audio guide and the staff on the bus was extremely helpful.
Written April 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stephie S
2 contributions
1.0 of 5 bubbles
Apr 2019 • Couples
We were met by a really rude blond hair lady at stop one! Disgusting Attatuide towards me and my partner! Will never use this company ever again. They don’t seem to let you have a bag bigger than a handbag. Definitely recommend “BIG BUS TOURS” over this company a 100%. 0 stars!!
Written April 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

YJSietf
Jerusalem, Israel10 contributions
1.0 of 5 bubbles
Jan 2019 • Couples
We have taken the hop-on hop-off our first day in many many cities, and are almost always happy with it, despite the uncomfortable earbuds, faulty audio, etc.

This is the only place where we were truly disappointed. We realized that most of the interesting attractions are not accessible by bus, and that the sites are close enough that you can walk everywhere, but still thought we would learn something from the trip. We were wrong. The explanations were trivial and uninteresting, and many of the stops seemed to be inserted to fill up the trip.

In Florence there are 2 lines with 90% overlap between them (except for traveling in opposite directions). We visited in winter, and so Line A was once an hour, and line B only three times a day. Line A (blue line) has 17 stops, and you can transfer to Line B (red line) and Piazalla Michelangelo. However if you want to take a short stop somewhere you have to wait close to an hour for the next blue bus, and red bus stops not on the blue line are useful for stops.

The only truly additional feature of the red line is the trip to Fiesola. However, there is a 15 minutes stop there with no explanation, and it is not even timed with the local establishments - so you can't even buy a gelato or a coffee.

So, the lines save you climbing the stairs to Piazalla Michelangelo and can bring you to Santa Croce, but that's about all.

In short, skip it!
Written February 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ImranZak74
Singapore, Singapore124 contributions
5.0 of 5 bubbles
Dec 2018 • Family
Florence old town is a lovely, small and cosy town. Most of the attractions, museums, souvenir shops, halal eateries, groceries, cafes are all within walking distance.

There are many beautiful old buildings and small lanes. The churches are very big with nice architectural design. There are guided tours if you keen to explore inside the church.

Places you must visit are:
Mercato Centrale - souvenir and local made leather goods at reasonable prices
Piazza della Signoria
Piazza della Repubblica
Ponte Vechio - the famous bridge with shops lining both side of the bridge

Beware of pick pockets and ppl (non local) force selling you small items of no value and expect you to pay. Try walking along the sides. Avoid walking in the middle of the roads, pathways or piazzas. Avoid eye contact and talking to them. These ppl spoil the nice and beautiful town of Florence. And also spoil ur day. Try not to walk around at night. Stay in your hotels at night is the safest.

It is advisable to change enough money in your country before visiting Italy. Try not to change currency here in any of the cities in Italy. The money changer has very low exchange rate and will charge commision or service charge. You end up getting much much lesser Euros as compared you change in your own country.
Written January 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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City Sightseeing Florence - All You Need to Know BEFORE You Go (2024)