Laughing Roo Travel
Laughing Roo Travel
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About
Laughing Roo is a down to earth travel service and advisory established to provide travellers to Vietnam & Cambodia a holiday experience that only locals can provide. The team at Laughing Roo is committed to ensuring you receive the information and support you need to have a great Vietnam holiday. Laughing Roo is based in Hoi An Vietnam and all of the team at Laughing Roo are English speaking with the passion and experience to help ensure you have a great holiday and see as much of the real Vietnam as possible.
Hoi An, Vietnam

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Tours and Tickets by Laughing Roo Travel
Travelers talk about
(33 reviews)
(26 reviews)
(9 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles261 reviews
Excellent
243
Very good
13
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Ziva R
Tel Aviv, Israel1 contribution
5.0 of 5 bubbles
Jun 2022 • Couples
The activities Zumi organised for us were generous and professional. Our tour was for 26 days. We enjoyed all the activities each activity was different in nature.
We very much enjoyed Ho An, Hanoi, Sapa, Ho Chi Min, Ha Long Bay, the caves, floating market, Phu Quoc island, Hue city, Da Lat and other places.
We remember the evening Zumi took us for supper at Ho An and we informed her to change the program by taking us to My Son instead of cooking classes , Zumi immediately changed the program accordingly to our request which was very enriching, informative and interesting.
Zumi hosted us at Ho An and personally took us to the show of Ho An (history). Zumi’s hospitality was very welcoming, professional and efficient.
In addition Zumi hired welcoming, informative, professional and up to standard guides and also the drivers were professional.
We highly recommend all her services.
Written November 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

דבי י
2 contributions
5.0 of 5 bubbles
Oct 2022 • Family
22 days in Vietnam. From north to south. Family -2 parents and 3 teenage children. A journey planned by Laughing Roo Travel. Cross Vietnam. The hotels were coordinated to our needs both in terms of location and in terms of room arrangement, the guides were of a high standard, the route we planned together was accurate, the attractions were age adjusted and most importantly, throughout the entire journey the agency was available and flexible for changes and updates according to our requests and everything was always professionally & pleasant . Laughing Roo Travel - Highly recommended!
Written November 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gilad G
Tel Aviv, Israel30 contributions
5.0 of 5 bubbles
Aug 2022 • Family
Zumi was an amazing planner and resource for the 10 days trip we did with the family . She arranged everting from hotels , transportation both in the air and on the ground to tour guides , restaurants and boat trips in all of the country - and it was perfect ! She was in control and communication every step of the way and responded with solutions to everything we wanted . Then she hosted us in her home town . Highly recommended !
Written November 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ed T
1 contribution
5.0 of 5 bubbles
Oct 2022
This trip was organized as part of the 4D3N company retreat for 17 staffs to the Mekong Delta and Saigon. Zumi was very accommodating to our needs and the guide assigned to us - Hieu - was very responsible and helpful. Overall, we have nothing but praise for the agency as we thoroughly enjoyed our time there.
Written November 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Karen A
Brisbane, Australia19 contributions
5.0 of 5 bubbles
Sep 2022 • Couples
Cannot recommend Zumi Le and Laughing Roo Travel highly enough. We had an amazing 19 day adventure throughout Vietnam without having to worry about organising anything ourselves. Zumi Le rang or messaged every night to let us know what time we were being picked up the next day and nothing was too much trouble.
Our trip highlights were: Hanoi, Halong Bay, Phong Nha, Hoi An, Bana Hills and Ho Chi Minh. We loved the Kiss by night scooter tour, Cu Chi Tunnels, cooking class and caves especially.
Definitely book your next Vietnam adventure with Laughing Roo if you want a fabulous holiday at a fantastic price.
Thank you Zumi Le
Written October 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

QuinnsGal1969
Perth, Australia32 contributions
5.0 of 5 bubbles
Jul 2023 • Family
So we did Vietnam in 24 days and our adult kids were with us for 11 of those. We booked through Zumi Laughingroo Hoian. Our trip was made fantastic due to her attention to detail. We were chauffeured, tour guided, cruised, flew, over night trained etc. the whole lot with 4star accommodation from Hanoi ending in Nha Trang with loads in between. If you have ever thought of going to Vietnam and not sure where to start, reach out to Zumi. Very reasonably priced for what you are getting and I’m sure it will be the best holiday you have had. Thanks Laughingroo Hoian from the Richardson’s xx
Written August 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rashty miri
1 contribution
5.0 of 5 bubbles
Sep 2022 • Family
We traveled for 3 weeks in Vietnam 🇻🇳 all organised by Laughing Roo Travel. We have seen so many beautiful places, stayed at the nicest hotels and enjoyed perfect guides. Above all we got answers to every question, got the best recommendation and full communication with the one and only- Zumi
Written November 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

G1travel
3 contributions
1.0 of 5 bubbles
Mar 2019 • Couples
We made a reservation for 3 days tour with Zumi Le from Laughing Roo Travel. Each day we had problems with her and the services she arranged. Every day arguing with her on the phone to get what we paid for. We felt cheated and didn't get value for the money we paid her.
Written April 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As reported to Tripadvisor staff,we have checked back through our records for the last 12 months & have been unable to identify any customers who booked only a 3 day tour with us. Having a customer argue with us on the phone daily for 3 days would certainly be something we would remember. Unfortunately, even though there is a total lack of detail regarding the issues supposedly encountered, this review has been able to be published as it meets the "guide lines" for submission but as we can not substantiate the complaint in any shape or form, we ask our customers to please ignore the misleading statements made in this particular review. Like any service provider, there are situations arise from time to time which are outside of our direct control but still within our responsibility. However, we can assure everyone we work very hard to rectify all problems quickly and fairly without exception. It is disappointing to see such an nonfactual and vague review published here. Kind Regards & Happy Travels to all. Owner.
Written April 20, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jill932014
Canberra, Australia6 contributions
3.0 of 5 bubbles
Our trip to MySon was to be the highlight of our trip, we love exploring UNESCO sites and learning their history. We were picked up on time and our guide was very knowledgeable and explained many aspects of everyday life for the locals on the drive out to the sanctuary. However, once we were there we were very rushed. It was a challenge to keep up with the speed he walked but he was very good at jumping the queue for the electric buses. We got an explanation on each building but were again rushed to take photos and keep moving. We would have liked more time to absorb the atmosphere. The reason then became clear, he had something very special to show us. We were rushed back to the car and taken to a marble outlet in Danang. He said we were going to learn all about carving and handed us over to a sullen woman who bluntly told us it was lunchtime so no demonstration and proceeded with a hard sell on enormous marble carvings we had no interest in. What was supposed to be the highlight of our trip turned into a disappointing half day spent more in a marble outlet than the original destination.
Written March 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anne S
Adelaide, Australia2 contributions
5.0 of 5 bubbles
Jan 2015 • Family
We travelled to Vietnam and Cambodia for a 3 week family holiday (2 x Adults, 3 x Teens) in December 2014-January 2015. We contacted Dzung at Laughing Roo after searching on-line and seeing the various day-tours they offered. We emailed Dzung, explaining what we wanted to see and she came back with a suggested itinerary, transport and accommodation (cheaper than any tours we could find in Australia). We didn't have to worry about anything! Her customer service, knowledge and experience about what to see in Vietnam was excellent. And she suggested some great options for our kids, like a sunset quad bike ride in Siem Reap's rice paddies on Christmas Day, which was a highlight.
We saw everything we wanted to see and more! The day-tours of the cities we visited were excellent (Ho Chi Minh City, Phnom Penh, Hanoi) and we visited local restaurants to taste local cuisine without having to worry about what we were eating. We also went on tours into the country to see the Cu Chi Tunnels, My Son temples, cruised along the Mekong Delta seeing and visiting floating villages, hiked the hills of Sapa, stayed over night on a cruise on Halong Bay as well as visiting Angkor Wat (which is amazing and a must-see) and historic Hoi An. Everything ran perfectly!
Between cities, we did a mix of transit vans, speed-boats and flights. At each destination, a driver was waiting for us to transport us to our hotel, so we didn't have to worry about how to find an English speaking taxi-driver. All our hotels were excellent. We had booked mainly 3-star Hotels but they were better than our expectations, in good locations, close to the sights and their customer service was excellent. For example, in Hanoi, our son was sick. The hotel staff were so helpful, changing bed linen, cooking a broth for him and offering to call a doctor. All our Guides were friendly, well informed and helpful. Every Guide arrived on time as scheduled, were so professional and would give us their contact details in case we needed help after hours (as English speaking locals are not common). As we journeyed between cities, Dzung would ring us every few days at our Hotels, to check that we were safe and enjoying our trip and even surprised us with a cake for us delivered to our Hotel on New Years Day!!
We enjoyed our holiday because we didn't have to worry about anything and got great value for money! We would highly recommend Dzung and Laughing Roo for organising our Tour.
We had the best experience travelling and seeing the sights and hidden gems of Vietnam and Cambodia and Laughing Roo helped make it successful.
Written February 8, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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