Spa Cinq Mondes
Spa Cinq Mondes
4.5
10:00 AM - 7:00 PM
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
9:00 AM - 6:00 PM
About
Regenerate the mind and body with spa treatments and massages at our Spa Cinq Mondes. Our luxurious spa provides you with a new world experience called a Sensorial Journey. Inspired by ancestral ritual massages practised in Bali, India, Brazil, Japan, and Polynesia, these treatments create a state of balance inside and out.
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
625 reviews
Excellent
453
Very good
123
Average
23
Poor
12
Terrible
14
fernanda111
Sao Paulo, SP24 contributions
Dec 2022 • Family
If you need time for yourself, and just some minutes to relax, you have to come to this spa. The atmosphere is great, the experience is also nice. I had an incredible 50 minutes that I wish could last forever. I highly recommend the visit.
Written December 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Fernanda,
Thank you for your feedback following your experience at the Cinq Mondes Spa. We are happy to hear that you appreciated the welcome and professionalism of our staff, the treatments you received, as well as our atmosphere.
It is with great pleasure that we will welcome you again soon for a moment of softness in the heart of the forest.
Yours sincerely,
Alice Bourguignon, Spa Manager
Written January 4, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Btravel05
Italy98 contributions
Aug 2021
The Spa is in a complex within an hotel but is accessible to outsiders too. It is located in a wonderful park close to La Hulpe, near Brussels. The place is really nice, the treatments offered range from face to body and they use Cinq Mondes products.
I tried a scrub, a face treatment and a full body massage. Overall a really good experience.
I tried a scrub, a face treatment and a full body massage. Overall a really good experience.
Written August 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Btravel05,
Thank you for sharing your opinion regarding your experience in our spa. We are glad to hear that you enjoyed your treatments.
We are looking forward to welcoming you back soon at the Cinq Mondes Spa of Dolce by Wyndham La Hulpe Brussels.
Kind regards,
Alice Bourguignon, Spa Manager
Written August 31, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helmut W
Villers-la-ville, Belgium1 contribution
Oct 2020
This was a super experience in a very peaceful, relaxing and professionell environment. i'll definitely go back!!
Written October 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Helmut,
Thank you for sharing your opinion regarding your experience at our spa. We are glad to hear that you enjoyed your visit.
We are looking forward to welcoming you back soon at the Spa Cinq Mondes of Dolce by Wyndham La Hulpe Brussels.
Kind regards,
Erik Jansen, General Manager
Written March 11, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jmathew2020
1 contribution
Jul 2020 • Family
Refreshing and Relaxing. Get away from routine life for peaceful and tranquility time for oneself and family.
Written July 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mathew,
Thank you for sharing your opinion regarding your visit in our spa. We are glad to hear that you had a refreshing and relaxing experience.
We are looking forward to welcoming you back soon at Spa Cinq Mondes.
Kind regards,
Alice Bourguignon
Written July 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tara K
Oundle, UK36 contributions
Jul 2020
Every time I visit, I bring a friend or family member and they all love it too. Fantastic spa, excellent location, lovely woods suitable for long walks, very tranquil. I keep coming back!
Written July 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Tarak,
Thank you for your feedback. We are glad to hear that you enjoyed our lovely location and your last experience with us.
We hope to welcome you back soon.
Kind regards,
Alice Bourguignon, Spa Manager
Written July 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adventure31330230886
Brussels, Belgium2 contributions
Mar 2020 • Couples
The Spa 5 mondes is very well designed with a soothing atmosphere and interior design. The staff is extremely nice, skilled, helpfull and gives a personalized advice during and after the treatment. The only slight drawback is the steep prices of the treatments. A+++
Written March 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Adventure31330230886,
Thank you for sharing your experience in our spa. We are glad to hear that you enjoyed the professionalism of our team members and our soothing atmosphere.
We are looking forward to welcoming you back soon at the Spa Cinq Mondes of Dolce by Wyndham La Hulpe Brussels.
Kind regards,
Alice Bourguignon, Spa Manager
Written July 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gabrielagomezbel
1 contribution
Nov 2019 • Friends
great reception, great facilities, freedom to roam around the spa facilities and justine is great. the massage was great
only thing was that the check in was not very smooth (for the hotel)
only thing was that the check in was not very smooth (for the hotel)
Written December 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Gabriela,
Thank you for your feedback. We are glad to hear that you enjoyed your experience in our spa.
We are looking forward to welcoming you back soon at the Spa Cinq Mondes of Dolce by Wyndham La Hulpe Brussels.
Kind regards,
Alice Bourguignon, Spa Manager
Written December 23, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sebastien N
Dubai, United Arab Emirates80 contributions
Sep 2019 • Couples
We just checked in the Dolce hotel and were looking forward to a 2-days romantic retreat.
All good until we went to the Cinq Mondes Spa in to book our treatments.
The spa agent who welcomed us (no welcome but rather a look at her watch... and a sigh!) seemed surprised when we asked for a treatment the same day (5pm seems an appropriate time to book a treatment). There were no less than 5 staff at the counter and welcome hall. Yet we were told "no treatments for 2 weeks if you want a massage", "we are kind of famous"....
Wow... I explained that I was a hotel guest and then a short and aggressive brunette proceeded to the front desk and said "so what? We do not work with the hotel!" .
This is clearly one of the capital sins of hospitality.... Bullies, poorly trained supervisors, lack of customer service, brand equity going down the drain.....
The short lady damaging the brand name ~ Cindy ~ proceeded to tell me that they dont need hotel guests. I tried to explain to her that Cinq Mondes salaries are still paid by the hotel and that hotel guests normally get some allotments for rioeity treatments but I could not get through to her.
When my wife and I left after attempting to explain that I was part of the opening team of the hotel that brought Cinq Mondes to Monte Carlo (MC Bay), and that such behavior would have never been tolerated, the 5 staff laughed in unison.
Great spirit and commendable attitude.
I then went to the hotel desk to ask to speak to a manager and the crew told me that there was no manager nor supervisor today (5/9).
The cat is gone and the mice are dancing it seems at the Dolce hotel.
Not sure who is running the show but it seems the temp staff is now in charge and the brand equity of both brands is taking a beating.
I would not recommend this place to anyone.
All good until we went to the Cinq Mondes Spa in to book our treatments.
The spa agent who welcomed us (no welcome but rather a look at her watch... and a sigh!) seemed surprised when we asked for a treatment the same day (5pm seems an appropriate time to book a treatment). There were no less than 5 staff at the counter and welcome hall. Yet we were told "no treatments for 2 weeks if you want a massage", "we are kind of famous"....
Wow... I explained that I was a hotel guest and then a short and aggressive brunette proceeded to the front desk and said "so what? We do not work with the hotel!" .
This is clearly one of the capital sins of hospitality.... Bullies, poorly trained supervisors, lack of customer service, brand equity going down the drain.....
The short lady damaging the brand name ~ Cindy ~ proceeded to tell me that they dont need hotel guests. I tried to explain to her that Cinq Mondes salaries are still paid by the hotel and that hotel guests normally get some allotments for rioeity treatments but I could not get through to her.
When my wife and I left after attempting to explain that I was part of the opening team of the hotel that brought Cinq Mondes to Monte Carlo (MC Bay), and that such behavior would have never been tolerated, the 5 staff laughed in unison.
Great spirit and commendable attitude.
I then went to the hotel desk to ask to speak to a manager and the crew told me that there was no manager nor supervisor today (5/9).
The cat is gone and the mice are dancing it seems at the Dolce hotel.
Not sure who is running the show but it seems the temp staff is now in charge and the brand equity of both brands is taking a beating.
I would not recommend this place to anyone.
Written September 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sebastien,
Thank you for your feedback. We are sorry to hear that your experience didn't reach your expectations. As explained in response to the other review, it seems that there has been a miscommunication between you and the staff.
We understand that absence of availabilities may have surprised you but it is highly recommended to book a treatment 2 weeks prior a stay. This information is clearly indicated on the website of the hotel.
Kind regards,
Erik Jansen, General Manager
Written October 31, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ieee
Brussels, Belgium23 contributions
Apr 2019 • Friends
It was i. A beautiful location, green and quiet. The atmosphere in the spa was relaxing and soothing. I had a facial and back massage and they were excellent. They really hit the spot. The sauna and Hammam were hot and clean. Not too busy.
Written April 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear ieee,
Thank you for sharing your opinion regarding your experience in the Spa Cinq Mondes of Dolce By Wyndham La Hulpe Brussels. We are glad to hear that you enjoyed our lovely location, the relaxing atmosphere of the spa and the quality of massages you indulged in.
We are looking forward to welcoming you back soon in our spa.
Kind regards,
Erik Jansen, General Manager
Written May 8, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luz
1 contribution
Feb 2019 • Couples
Unacceptable. My pair of shoes disappear while I was @ fitness (actually large shoes can't fit in the locker).
Through Cinq Mondes spa reception, they have promised us (actually another client suffered the same) to watch the security camera and credit card number in order to eventually identify the thieves but those are definitely words...and no actions nor apologies !!!
In brief, no signs from Management, no solution from hotel and consequently I just wanted warn future clients about the unsafe place at Spa lockers and total incompetence from Management !
Through Cinq Mondes spa reception, they have promised us (actually another client suffered the same) to watch the security camera and credit card number in order to eventually identify the thieves but those are definitely words...and no actions nor apologies !!!
In brief, no signs from Management, no solution from hotel and consequently I just wanted warn future clients about the unsafe place at Spa lockers and total incompetence from Management !
Written February 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear M. Cisco,
We are sorry to hear that your experience in our hotel has been tarnished because of the unfortunate situation that occurred in the locker room. Unfortunately, the hotel cannot be held responsible for stolen items that where left unattended in a public area of the establishment. As you know, the camera images have been viewed and have not seen anything suspect. We will contact you as agreed should the one who took your shoes bring them back
Please note that if all of the belongings do not fit one locker, we are happy to give a 2nd locker or store them in another secure area in order to prevent similar situations that cannot be controlled.
Warm regards,
Erik Jansen, General Manager
Written February 13, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience
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Frequently Asked Questions about Spa Cinq Mondes
- Spa Cinq Mondes is open:
- Sun - Sun 9:00 AM - 6:00 PM
- Mon - Fri 10:00 AM - 7:00 PM
- Sat - Sat 10:00 AM - 8:00 PM
- Hotels near Spa Cinq Mondes:
- (0.03 mi) Dolce by Wyndham La Hulpe Brussels
- (1.66 mi) B&b Huize Dumberg
- (7.20 mi) Made In Louise
- (7.96 mi) La Maison Haute Guest House
- (7.30 mi) Thon Hotel Bristol Stephanie
- Restaurants near Spa Cinq Mondes:
- (0.03 mi) Brasserie 135
- (0.05 mi) Argan Restaurant
- (0.45 mi) Les Terres D'ici
- (1.80 mi) Neo Gusto
- (1.95 mi) L'elixir des Sens