We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Carlton Hotel

avatar-imageavatar-imageavatar-image
Traveler (430)
Room & Suite (286)
Videos (2)

View prices for your travel dates

Hotel direct offer!Lowest Price When You Book Direct! CLICK HERE to view
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#41 of 89 hotels in Blackpool
Location
4.4
Cleanliness
4.0
Service
4.0
Value
3.8
Be right beside the seaside! The Best Western Carlton Hotel enjoys a fantastic seafront location, overlooking the beautiful Fylde coast. Though you’ll enjoy the quiet setting of the Northern Promenade here, you’ll be just minutes from the centre of Blackpool and its many attractions. Built at the turn of the century, the Best Western Carlton Hotel boasts panoramic scenery across the Irish Sea, as well as a ‘front row’ view along 12 miles of sandy beaches and the famous Golden Mile! Be our guest in Blackpool. A leisurely stroll will take you to the town Centre and Winter Gardens, and Blackpool’s best bits are within easy reach! 1 mile from Blackpool Tower with 5 new attractions, 3 miles from The Pleasure Beach, 5 miles from Blackpool Airport, 1 mile from the Sea Life Centre, 2 miles from Madame Tussauds, 0 miles from The Beach! There are lots of shopping opportunities nearby in the city centre, and at Hound’s Hill Shopping Centre. Find out more about locations near the Best Western Carlton Hotel. Best Western Carlton Hotel at a glance. Whether you’re here with the family or spending time with that special someone, you can look forward to a warm Lancashire welcome! Our Values: Our aim is simple – we want to make sure your stay is as enjoyable, relaxing and memorable as possible. Our friendly staff will go out of their way to meet your every need, so for the warmest of welcomes, be our guest!
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Restaurant
Beach
Highchairs available
Baggage storage
Non-smoking hotel
24-hour front desk
Street parking
Wifi
Breakfast buffet
Complimentary tea
Outdoor dining area
Express check-in / check-out
Show more
Room features
Desk
Housekeeping
Telephone
Private bathrooms
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Ocean View
Mid-range
Languages Spoken
English, Latvian
Hotel links
Special Offer:Lowest Price When You Book Direct! CLICK HERE to view
3.5
3.5 of 5 bubbles1,176 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Best Western Carlton Hotel is often commended for its pet-friendly policy, ample parking, and picturesque sea views. While the cleanliness of the rooms and facilities generally receives positive remarks, there's a consensus that the bathrooms could benefit from an update. Guests enjoy the overall atmosphere, yet some find the rooms dated and in need of a refresh. The staff's friendliness stands out, although opinions on value and service vary. The hotel's location is celebrated for its seafront proximity, but it's considered somewhat distant from main attractions.
Location
Convenient
Atmosphere
Outdated
Rooms
Uncomfortable
Value
Reasonable
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
1,176Review36Q+A100Room tips
Traveler rating
  • 357
  • 384
  • 222
  • 113
  • 100
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
nikfik wrote a review Mar 12
Birmingham490 contributions156 helpful votes
Stayed for 1 night and it was absolutely fine. Parking out front, and located on a busy main road on both sides of the hotel which meant it was a little bit noisy. Room was clean and had all the basic facilities, we didin't have breakfast but it was available. It was an easy 10 minute walk along to the Tower on mostly flat ground with a bit of an incline.
Read more
Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
David L wrote a review Apr 2022
Island of Malta, Malta6 contributions19 helpful votes
Hotel's Favorite
Fine upgraded rooms and amenities with above expectations from all staff. The hotel offers a fine position on the North Shore and Sea Views. Of special mention is the secure and easy forecourt parking. A great Blackpool Hotel that my wife and I have exsperienced over many years. Well done to the Carlton for maintaining a great standard for guests after a most difficult period for the Travel and Tourist Industries.
Read more
Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Share
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
sueslater2024 wrote a review Mar 2
1 contribution
This hotel is one of the best we have stayed in at Blackpool. Rooms clean and comfortable. All staff extremely helpful and friendly. Plenty of comfy chairs and places for relaxation. Food good. Good location with sea view. Would definitely recommend. We had a lovely stay here.
Read more
Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Katie Peel, General Manager at Best Western Carlton Hotel
Responded 1 week ago
Thank you for your review and it is nice to hear that enjoyed your stay with us and the food. We look forward to welcoming you back again soon
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Marie R wrote a review Feb 2024
Wigan, United Kingdom4 contributions
Had a 2 night stay for a family weekend away for our sons birthday,very pleasant staff that go above and beyond and nothing is too much trouble,an absolute asset to the hotel,all areas are nice and clean and the food was great and reasonably priced
Read more
Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Katie Peel, General Manager at Best Western Carlton Hotel
Responded 3 weeks ago
Thank you for your review and we are really pleased that you enjoyed your stay and your son had a lovely birthday. We hope we see you again soon
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Happy Camper wrote a review Feb 2024
Fordingbridge, United Kingdom51 contributions11 helpful votes
+1
Overall a pleasant and friendly stay in a gitel located perfectly for walking into town. A few issues which will be sorted no doubt when they have their planned refurb. We paid for a deluxe double room with sea view but it was far from deluxe. Quite a few niggles but mainly the size of it was not good. View excellent and the breakfast very good value. I can only say the staff save this place from getting a lower score as they were all friendly, helpful and professional. A credit to the hotel
Read more
Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: Some great restaurants barely 10 minutes walk and Ma Kelly's is a very interesting pub with live...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Katie Peel, General Manager at Best Western Carlton Hotel
Responded Feb 12, 2024
Thank you for your feedback and I am pleased to hear the lovely comments regarding the team which has been passed on. WE hope we have the opportunity to welcome you back again soon
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Slogan wrote a review Feb 2024
Rhuddlan, United Kingdom14 contributions5 helpful votes
My son was looking forward to his stay at this hotel. He has autism and likes to visit Blackpool zoo. On arrival I had a call from his support worker to say I hadn't paid for the room. I spoke to the lady on reception who was adamant I hadn't paid. I said I have a receipt but she insisted. So I had to pay again. When I got home from shopping I checked and yes, I had already paid for the room. I phoned them to tell them and they refunded. I was waiting for an apology from them but only happened when I said I thought they should double check before asking for payment from someone again and not do it to someone in the future. It was a good job I had the £482 in my account to pay this again. I now have to wait the usual 5-7 days for the refund. My son loves to watch TV in the evenings. It is part of his routine. However there was no TV reception at all throughout the whole weekend so this spoilt it for him. Also none for his support worker's room either. I just spoke to the manager Katy who said that I had now been refunded the money so couldn't understand why I was concerned about this. The point is, if I hadn't checked, I would have paid twice for the hotel! I then told her I wasn't happy about the TV not working. She said there was nothing they could do due to the wind affecting the aerial! I asked if she could refund some of the money but she said no. She could offer 10% off a future stay but they won't be staying again as there are lots of other hotels in Blackpool which would have, I'm sure handled the situation better and made sure that my son's stay was enjoyable.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Katie Peel, General Manager at Best Western Carlton Hotel
Responded Feb 12, 2024
Thank you for your feedback, and again we can only apologise that you were not fully happy. The manager on duty had flagged the double payment and was already in the process of investigating and the refund was done immediately on the day. It was a human error in which we can only apologise for. With regards to the tv aerial this is totally out of our hands as the weather was exceptionally windy and as stated, if it had been brought to our attention we would have been more than happy to have moved the rooms as only a few rooms televisions had been affected. Again please accept our apologies
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Alice S wrote a review Feb 2024
Derby, United Kingdom55 contributions36 helpful votes
The hotel itself needs renovation however the staff makes the it a great place to stay. The sea view rooms are good but the basic rooms are very small definitely book seaview. All of the staff are helpful,friendly and accommodating.
Read more
Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Katie Peel, General Manager at Best Western Carlton Hotel
Responded Feb 12, 2024
Thank you for your review and I am pleased to hear such good comments on all our team and they have been passed back to them all. We hope we get the opportunity to welcome you back again soon
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
ScotKaz wrote a review Jan 2024
105 contributions16 helpful votes
Visited a number of times now. Another great stay. A massive thank you to the lovely Katie C.....Problem with no heating in original room.She moved me almost immediately to a larger Seaview room,a very happy bunny I was. Bar food as always delicious and plentiful. (Made by the multi skilled Katie C too) Nothing was any trouble for her. Also a thank you to Liam,great hospitality skills,chatty and smiley...an absolute asset to this hotel without any doubt.Both employees are stars 🌟.
Read more
Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Katie Peel, General Manager at Best Western Carlton Hotel
Responded Jan 31, 2024
Thank you for your feedback and I am really pleased you enjoyed your stay with us, I feel we do have a good team of staff here so it is always nice to receive such wonderful feedback. Your comments have been passed to the team members. We hope to see you again soon Kind Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
nickykatie wrote a review Jan 2024
Bolton, United Kingdom17 contributions23 helpful votes
We arrived on Friday evening. Liam on reception was very good and pleasant. Had an issue with the tv for which he sorted. Another youngish lad appeared whilst booking in and we had a dog to book in the lad was very matter of fact and not pleasant. Telling us that we can’t leave a dog in the room on its own at anytime . We told him we would be leaving the dog in the room on her own and will be perfectly fine. Just found the member of staff rude. No other member of staff read us the riot act, especially as we e stayed here before with no issues. Breakfast was good . The shower was very small and the bathroom could do with a revamp. Apart from this a pleasant stay and served the purpose that we needed it for. Will visit again as long as the dog can go .
Read more
Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Katie Peel, General Manager at Best Western Carlton Hotel
Responded Jan 31, 2024
Thank you for your feedback and I will address your feedback with the member of staff. We are a dog friendly hotel but we do say that dogs are not to be left unattended in the rooms but this could have been dealt with a bit better so please accept my apologies. We hope we get the opportunity to welcome you and your dog back
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
gwill23 wrote a review Jan 2024
Lichfield15 contributions38 helpful votes
I don’t write often write bad reviews, being in the hotel industry myself I believe it makes me very understanding of any situation. The staff at this hotel were outstanding, every one went the extra mile except the Morning chef. The room itself was big and over looked the sea which was exactly what we wanted. The bathroom had mould on the tiles, the toilet had remnants of the previous guests. The evening meal was basic but good.The breakfast was terrible the bacon broke into pieces, the sausage I could hardly get my knife through I was offered a poached egg but the waitress came back to the table to ask me for another egg choice,as the chef had said today isn’t the day for poached egg. Our TV didn’t work in the room but the late Manager did everything he could to sort it out but couldn’t. We were offered a room move so no complaints about that. The stay was a gift from my husband to give us a little break after a busy few months. There is a lot of choice of places to stay in Blackpool so sadly won’t be returning to the Carlton
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Katie Peel, General Manager at Best Western Carlton Hotel
Responded Jan 9, 2024
Thank you for your review and please accept my apologies. With regards to breakfast this is not our usual standards, I have raised this with the F&B manager who was cooking breakfast that morning and again please accept my apologies and I hope you will give us the opportunity to rectify the issues and show our usual standards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Blackpool area.
PRICE RANGE
$64 - $130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western blackpool, blackpool best western
LOCATION
United KingdomEnglandLancashireBlackpool
NUMBER OF ROOMS
60
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

BEST WESTERN CARLTON HOTEL $93 ($̶1̶7̶7̶) - Updated 2024 Prices & Reviews - Blackpool, England

Frequently Asked Questions about Best Western Carlton Hotel
Which popular attractions are close to Best Western Carlton Hotel?
Nearby attractions include Peek-a-Booze (0.2 miles), Duke of York (0.2 miles), and Man Bar (0.3 miles).
What are some of the property amenities at Best Western Carlton Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
What food & drink options are available at Best Western Carlton Hotel?
Guests can enjoy an on-site restaurant, complimentary tea, and an outdoor dining area during their stay.
Is parking available at Best Western Carlton Hotel?
Yes, paid private parking on-site, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Best Western Carlton Hotel?
Conveniently located restaurants include The Promenade Cafe, Finesse Fish & Chips, and Queens Cafe.
Is Best Western Carlton Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Blackpool.
Which languages are spoken by the staff at Best Western Carlton Hotel?
The staff speaks multiple languages, including English and Latvian.
Are there any historical sites close to Best Western Carlton Hotel?
Many travelers enjoy visiting Blackpool War Memorial (2.7 miles).
Does Best Western Carlton Hotel have any great views?
Yes, guests often enjoy the ocean view available here.
Is Best Western Carlton Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.