We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Royal Horseguards

avatar-imageavatar-imageavatar-image
Traveler (3018)
Room & Suite (1242)
Dining (263)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#280 of 1,170 hotels in London
Location
4.9
Cleanliness
4.7
Service
4.5
Value
4.1
Travelers' Choice
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Great View
River View
Languages Spoken
English, French, Russian, Spanish and 10 more
4.5
4.5 of 5 bubbles7,299 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Royal Horseguards Hotel offers a stay that receives mixed reviews; guests commend its central location and some lavish amenities, while others find the service and value inconsistent. Travelers love the proximity to London's attractions and the comfortable rooms, but some criticize the noise levels and dated aspects of the decor. The atmosphere blends classic and modern elements, though it may require some refreshment to live up to all guests' standards.
Location
Central
Atmosphere
Charming
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Noise level
Mixed
Service
Inconsistent
Amenities
Lavish
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
7,299Reviews145Q+A100Room tips
Traveler rating
  • 4,732
  • 1,505
  • 602
  • 299
  • 165
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
James G wrote a review Yesterday
2 contributions1 helpful vote
We had a Xmas gift that allowed us to eat at the restaurant. We were served by Raja who was so attentive and genuinely lovely. We had a set menu as it was a voucher experience and I’d highly recommend the supreme chicken, as it was perfectly cooked with great flavour. That said it was also very filling.
Read more
Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Safari59497372889 wrote a review Yesterday
1 contribution1 helpful vote
I took my mum for Afternoon Tea as a Birthday treat. It was a really lovely experience. The food was delicious and the service was excellent. Our server Tanya was so kind and attentive and made sure that my mums birthday was recognized with cake and a Happy Birthday song. I would most certainly recommend a visit.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Grace H wrote a review Yesterday
3 contributions2 helpful votes
A wonderful hotel that is conveniently located to the Westminster sights. Generously sized room with views of the Thames and London Eye. Staff was friendly and helpful whenever I had a question. My husband and I were traveling with my niece and we had a very enjoyable stay.
Read more
Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Megan B wrote a review Yesterday
New England659 contributions100 helpful votes
We had two rooms at this hotel for a three night stay. One room was for me and my husband. Room 219. Overlooked the gardens, Thames, London Eye etc. The room met our needs perfectly with the exception of lukewarm shower water. However, we did not deem it important enough to notify the staff so there was no opportunity for hotel to rectify. The other room we booked for our two college aged children, Room 201, was an enormous disappointment. Unfortunately, I did not see the room until a day later as my kids didn't mention any problems upon check in. By then it was too late to request a room change. This room was actually more expensive than our room overlooking the Thames. It was also a room designed for mobility challenged guests. We should have been notified that the room was for the mobility challenged and was essentially dark, drab and windowless. What is even more disappointing is the sheer fact that the hotel sets aside such a horrifying room to accommodate its mobility challenged guests when it should be a utility closet instead. Rooms aside, the hotel itself was perfectly located. The staff (front desk, door people, concierge ie.) were all lovely. We had a great stay and would recommend this hotel to others.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded yesterday
Dear megan_Bocean, Thank you for taking the time to provide your feedback. Your kind words are much appreciated! I am glad to hear that you enjoyed our prime location and the excellent service provided by our staff. However, I apologize for the issues you faced with your room. I have shared your concerns with the relevant department heads, and they will be looking into the matter to ensure that such incidents do not occur in the future. We hope to have the pleasure of welcoming you back soon! Kind regards, Pedro da Silva General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Pierluigi L wrote a review Mar 17
1 contribution1 helpful vote
Nice experience with Gonsalo. Nice food and Prosecco. Highly suggested. The food was great, the service fast. Just 10 mins of waiting at the entering but was not depending by the top service of mr. Gonsalo. The location is close to Big Ben and great for a old fashioned lunch.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded yesterday
Dear pierluigil855, I want to thank you for taking the time to leave such a positive review. It's great to hear that you enjoyed your meal at our restaurant. Our team takes a lot of pride in what they do, and I'm delighted to read that you had a great experience. I will make sure to pass on your kind words to Gonsalo. We look forward to welcoming you back soon for another meal. Kind regards, Pedro da Silva General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Susan P wrote a review Mar 16
1 contribution1 helpful vote
Far exceeded our expectations, fabulous food and drink. Brilliant size portions and really tasty. We had the two course bottomless brunch and was pleasantly surprised by the quality of the wine. Darshini, our waitress, was so curtious and attentive.
Read more
Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded yesterday
Dear Susan P, Thank you for taking the time to leave such a positive review. Our team takes pride in their work, and I'm thrilled to see that you enjoyed your meal. Additionally, I'm glad that you mentioned the exceptional service provided by our dedicated staff, particularly Darshini. We look forward to welcoming you back for another meal soon. Kind regards, Pedro da Silva General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Nila S wrote a review Mar 15
1 contribution1 helpful vote
It was a great experience. The rooms are clean and the beds are very comfortable. The best part was the hotel staff. Everyone was very friendly and helpful, and they were always willing to assist with any questions or concerns. I’d like to give a special shout out to the restaurant staff, especially Mohammad. He was incredibly friendly and helpful . He was Exceptional! Will recommend to our friends for their next trip to the city.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded yesterday
Dear 132nilas, Thank you for your kind review. We are delighted to hear that our guests love our magnificent Victorian building and its unique location, which makes the service we provide even more special. I will make sure to pass on your kind comments to Mohammad. We look forward to welcoming you back for another visit soon. Kind regards, Pedro da Silva General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
goingsomewhere wrote a review Mar 15
6 contributions3 helpful votes
Beautiful building and fantastic attention to detail. Breakfast was fantastic and room very comfortable with complementary refreshments. Definitely not a modern hotel due to the nature of the building but delivers a premium experience. Staff are exceptional.
Read more
Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded yesterday
Dear Monique B, Thank you for taking the time to leave such a wonderful review. Our team takes great pride in their work. We believe that when combined with our unbeatable location and our heritage Victorian building, it makes all the difference in the guest experience. We look forward to welcoming you back soon. Kind regards, Pedro da Silva General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Mel S wrote a review Mar 15
1 contribution1 helpful vote
We had afternoon tea, it was busy however our server Raja was exceptionally attentive and polite and made our time extra special. He checked in on us, offered to take a picture of my mum and I and checked if we wanted to take anything home with us.
Read more
Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded yesterday
Dear Mel S, Thank you for taking the time to leave such a warm review. I'm thrilled to hear that you had a delightful time in our lounge while enjoying afternoon tea. It's also wonderful to know that our service met your expectations. Your compliments about Raja have been forwarded to her. We all look forward to welcoming you back soon. Kind regards, Pedro da Silva General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Aysha wrote a review Mar 14
2 contributions1 helpful vote
I attended a IMRG event today (13/03/24) and was pleasantly looked after by Mulu and Risto. I wanted to go out of my way to say what an incredible and pleasant experience they made it. They made me feel very relaxed and looked after. From helping me put on my coat, to asking about my name when serving me tea. They both went above and beyond to make me feel comfortable and bring a smile to my face. When the dessert came out Risto made sure to come and give me one of each. Even though we didn’t speak the same language we were able to communicate without it! The whole team were very lovely, but I wanted to give a special shout out to them. Their service specifically made me want to come back to the royal Horseguards.
Read more
Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Royal Horseguards Guest Services, Guest Services / Front Office at The Royal Horseguards
Responded 4 days ago
Dear ayshas173, Thank you for taking the time to leave such kind words. It was a pleasure to play host to you. I will ensure your comments are heard by Mulu and Risto, who will be delighted to hear about the great service they provided. We look forward to welcoming you back for another event soon. Kind regards, Pedro da Silva General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the London area.
PRICE RANGE
$252 - $433 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal horseguards hotel london, royal horseguards london
LOCATION
United KingdomEnglandLondonWestminster
NUMBER OF ROOMS
282
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE ROYAL HORSEGUARDS - Updated 2024 Prices & Hotel Reviews (London, England)

Frequently Asked Questions about The Royal Horseguards
Which popular attractions are close to The Royal Horseguards?
Nearby attractions include National Gallery (0.3 miles), St. James's Park (0.2 miles), and London Eye (0.2 miles).
What are some of the property amenities at The Royal Horseguards?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Royal Horseguards?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Royal Horseguards?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Royal Horseguards?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Royal Horseguards?
Conveniently located restaurants include Gouqi London, Bustronome, and The Old Shades London Pub & Dining.
Are there opportunities to exercise at The Royal Horseguards?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Royal Horseguards?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Horseguards offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Royal Horseguards?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to The Royal Horseguards?
Many travelers enjoy visiting Houses of Parliament (0.4 miles), Tower of London (2.1 miles), and Churchill War Rooms (0.3 miles).