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Crowne Plaza Stratford Upon Avon, an IHG Hotel

Traveler (1091)
Room & Suite (281)
Dining (84)

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About

#17 of 30 hotels in Stratford-upon-Avon
Location
4.8
Cleanliness
4.2
Service
4.1
Value
3.8
Situated on the River Avon and set in beautiful landscaped gardens, the Crowne Plaza Stratford-upon-Avon is the perfect location for discovering the delights of Shakespeare's birthplace, while other local attractions and historical sites are within walking distance. The hotel is within easy reach of J15 off the M40 and 20 miles from Birmingham Airport and the NEC and only a short drive from the amazing Warwick Castle. All 259 refurbished bedrooms have air-conditioning, wireless internet access and tea and coffee making facilities. Car parking is available at the hotel with over 300 spaces on site. Renowned as an excellent meeting and conference venue and with the impressively modernised Ballroom with adjoining exhibition areas Crowne Plaza Stratford-upon-Avon can host events for up to 550 delegates. To dine in style, the Riverside Terrace Lounge and Bar and the Riverside Restaurant offer excellent food to suit all tastes. Or to really unwind and recuperate, the leisure club is available for all guests to use with a wide range of first class facilities including a fully equipped gymnasium, indoor heated swimming pool, sauna and whirlpool. Discover Stratford-upon-Avon and visit the many nearby places of interest including The Royal Shakespeare Theatre, Warwickshire and the Heritage Motor Centre. The Hotel, in compliance with UK smoking regulations, is completely non smoking.
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Property amenities
Paid public parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Center with Internet Access
Parking
Wifi
Paid wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Outdoor furniture
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Family
Languages Spoken
English, French, Spanish, German and 4 more
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
4.0
4.0 of 5 bubbles3,803 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Crowne Plaza Stratford Upon Avon is often lauded for its elegant ambiance and comfort, though a few guests find the music too loud and the decor a bit mismatched. While some visitors raise concerns about room air conditioning and soundproofing, the overall cleanliness and spaciousness are well-regarded. The hotel's central location is a highlight, providing easy access to attractions, despite some questioning the value for money. Amenities are generally appreciated, especially the attentive staff, but critiques include low shower pressure and a diminutive pool. Service experiences vary, with commendations for staff friendliness alongside some reports of slow service.
Location
Central
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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3,803Reviews59Q+A100Room tips
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Julie W wrote a review Mar 16
Cirencester, United Kingdom138 contributions66 helpful votes
This was our second visit to this hotel. Despite the absolutely massive wedding taking place last time we decided to return. Must mean they do something right. Check in is fab. Rooms are clean. Bed comfortable, noise is low. Great location to the RSC and the town, literally a 5 minute walk away. Good parking facilities. Spa area is good enough. Staff are just excellent. Our thanks go to Kellie, who greeted us with the warmest smile and accommodated us marvellously. Would 100% return.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Magdalena Maciaszczyk, Guest Services / Front Office at Crowne Plaza Stratford Upon Avon, an IHG Hotel
Responded 2 days ago
Dear JuliewW696YX Thank you once again for choosing to stay at Crowne Plaza - Stratford upon Avon during your recent visit to Stratford upon Avon. I would also like to take this opportunity to thank you for taking the time to share your review. We were delighted to read your review and your comments goes a long way in motivating and encouraging the team and rest assured your comments will be shared. We look forward to welcoming you back on the occasion of your next visit to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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char1scott wrote a review Jun 2023
Mobile, Alabama503 contributions154 helpful votes
Hotel's Favorite
Overnight stay on Globus tour. Easy walk to town. Good restaurant and bar. Quick breakfast and service was good. rooms were comfortable, pretty standard room. Would recommend. Fairly quiet rooms. Overall a nice stay
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alina Shekvotsova, Guest Services / Front Office at Crowne Plaza Stratford Upon Avon, an IHG Hotel
Responded Jun 28, 2023
Dear char1scott, Thank you for taking the time to review your recent visit to the Crowne Plaza - Stratford upon Avon and for giving us a top score of 5. I am delighted you enjoyed your stay. Sincerely Magdalena Maciaszczyk Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Claire W wrote a review Mar 16
Stratford-upon-Avon, United Kingdom2 contributions
We only visited for drinks. I had to return my drink to the bar as the glass was lined with lipstick! The tall table we sat at was wobbly and sticky. The whole place needs a clean and regular wiping of the surfaces. We visit here regularly as we live local and this is the worst I’ve noticed it to be. The atmosphere is nice with music playing. The staff are pleasant enough.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Magdalena Maciaszczyk, Guest Services / Front Office at Crowne Plaza Stratford Upon Avon, an IHG Hotel
Responded 2 days ago
Dear mrsclairewallin, I am truly sorry to hear of your disappointment of your recent visit in the Crowne Plaza Stratford Upon Avon. We want all our guests to have a great experience whether you're working or just relaxing. As such, IHG recognizes the feedback we receive, both positive and negative, is invaluable and we appreciate you for taking the time to share your experience. Please know, I have formally documented your feedback to be used for future considerations. Also be assured we will monitor the points raised and take the appropriate action.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lorrainem1957 wrote a review Mar 13
Bidford-on-Avon, United Kingdom335 contributions157 helpful votes
a big thank you to all the staff at the Crowne plaza for looking after us all on Saturday night. Big birthday celebrations and we all stayed at this hotel. The staff are very friendly, the rooms are comfortable and spacious. The bar staff are lovely, and breakfast is very good lots of choice. Will definitely stay here again.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Magdalena Maciaszczyk, Guest Services / Front Office at Crowne Plaza Stratford Upon Avon, an IHG Hotel
Responded 2 days ago
Dear lorrainem1957, Thanks for your feedback, delighted the team looked after you and made it special. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Faith S wrote a review Mar 9
131 contributions65 helpful votes
Stay at the Crown Plaza 2 or 3 times a year when we come to the RSC. Standard consistently excellent, all the staff we encountered were friendly helpful and professional. Bedroom very big, bed- a super king - was so comfortable and enormous tv. Robes and.slippers provided very good hospitality tray , chilled water in the fridge. Room was very quiet had a great nights sleep. Ate breakfast early excellent range of well cooked food and efficient service. Large car park. Hotel is very conveniently situated just a 5 minute walk from the town, restaurants and the RSC. Always a pleasure to stay here highly recommended and we will be staying again on our next Stratford visit
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Magdalena Maciaszczyk, Guest Services / Front Office at Crowne Plaza Stratford Upon Avon, an IHG Hotel
Responded 1 week ago
Dear faiths607, Thank you once again for choosing to stay at Crowne Plaza - Stratford upon Avon during your recent visit to Stratford upon Avon. I would also like to take this opportunity to thank you for taking the time to share your review. We were delighted to read your review and your comments goes a long way in motivating and encouraging the team and rest assured your comments will be shared. We look forward to welcoming you back on the occasion of your next visit to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gareth M wrote a review Mar 4
25 contributions11 helpful votes
This is a great hotel with a luxury feel in a great location with plenty of parking. The staff are brilliant and all friendly made our 18 month old welcome. The amenities are great rooms very clean and spacious. I will definitely return however next time will request a non interconnecting room due to noisy neighbours on first night .
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Magdalena Maciaszczyk, Guest Services / Front Office at Crowne Plaza Stratford Upon Avon, an IHG Hotel
Responded 1 week ago
Dear L8626SDgarethm, Thank you once again for choosing to stay at Crowne Plaza - Stratford upon Avon during your recent visit to Stratford upon Avon. I would also like to take this opportunity to thank you for taking the time to share your review. We were delighted to read your review and your comments goes a long way in motivating and encouraging the team and rest assured your comments will be shared. We look forward to welcoming you back on the occasion of your next visit to the area.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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scs12809 wrote a review Mar 2
Manchester, United Kingdom2 contributions
It all started so well (nice room, comfy bed & pleasant staff) then breakfast buffet food was cold & worse still we were kept up until midnight by extremely loud music from a function in the room below. It ruined our anniversary treat. We won’t be back.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Don’t stay on a night there’s a function with live music.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Magdalena Maciaszczyk, Guest Services / Front Office at Crowne Plaza Stratford Upon Avon, an IHG Hotel
Responded 1 week ago
Dear scs12809, I am truly sorry to hear of your disappointment of your recent stay in the Crowne Plaza Stratford Upon Avon. We want all our guests to have a great experience whether you're working or just relaxing. As such, IHG recognizes the feedback we receive, both positive and negative, is invaluable and we appreciate you for taking the time to share your experience. Please know, I have formally documented your feedback to be used for future considerations. Also be assured we will monitor the points raised and take the appropriate action.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Barry B wrote a review Mar 1
Walsall, United Kingdom2 contributions1 helpful vote
Room was nice and comfortable, shower was not very good,the water tap in sink spulttered when turned on ,heating was very poor ,restaurant was cold as was the bar,food was good, breakfast next morning was very busy and had to queue for everything, was told to sir in the bar but luckily got a seat in restaurant, overall not what you expect in a hotel of this size
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Get up early for breakfast,
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Magdalena Maciaszczyk, Guest Services / Front Office at Crowne Plaza Stratford Upon Avon, an IHG Hotel
Responded 1 week ago
Dear barrybL6036VX, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza STRATFORD UPON AVON. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa J wrote a review Feb 2024
Chichester, United Kingdom40 contributions58 helpful votes
A perfect location with everything just a short walk away. The Hotel was efficiently run and staff very helpful. The hotel is very spacious and immaculately clean. The public areas are modern and inviting. The outdoor area by the river is well maintained and a great space to sit and enjoy the view. The restaurant was very well organised, although a relatively large hotel the breakfast service was smooth with staff taking you to your table. All very calm and relaxing. Plenty of choices, cutlery and exceptionally clean. We will definitely return and thoroughly recommend the hotel and Stratford upon Avon.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Magdalena Maciaszczyk, Guest Services / Front Office at Crowne Plaza Stratford Upon Avon, an IHG Hotel
Responded 3 weeks ago
Dear Lisa J, Thank you once again for choosing to stay at Crowne Plaza - Stratford upon Avon during your recent visit to Stratford upon Avon. I would also like to take this opportunity to thank you for taking the time to share your review. We were delighted to read your review and your comments goes a long way in motivating and encouraging the team and rest assured your comments will be shared. We look forward to welcoming you back on the occasion of your next visit to the area.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brzdt wrote a review Feb 2024
Derby, United Kingdom35 contributions13 helpful votes
Not much to look at from the outside but lovely and modern inside. Staff were fantastic, from check in to breakfast we couldn’t fault the service. Breakfast was great, lots of choice and well presented. Room was big and we had a surprise of two sofa beds meaning the children had a bed each. Great size for families. A major drawback of the room though was the lack of hanging space for towels and swimming g things. There was literally none! Yes a wardrobe for clothes but no hooks or drying racks for wet stuff. Not good for a family of 4. The one thing that let this hotel down was the leisure facilities. The pool was tiny and absolutely freezing! The staff measured it when we were in (I assume because of complaints) and it was 26.5 degrees). Changing rooms were tired and dirty.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Magdalena Maciaszczyk, Guest Services / Front Office at Crowne Plaza Stratford Upon Avon, an IHG Hotel
Responded 3 weeks ago
Drzdt, Thank you for your feedback following your recent visit to the hotel. I was pleased to hear that you enjoyed your time with us and that you found the staff to be friendly and helpful. We also have taken your comments on board in regards to swimming pool.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$97 - $172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn stratford-upon-avon hotel stratford-upon-avon, stratford upon avon holiday inn
FORMERLY KNOWN AS
Holiday Inn Stratford-upon-Avon
LOCATION
United KingdomEnglandWarwickshireStratford-upon-Avon
NUMBER OF ROOMS
259
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CROWNE PLAZA STRATFORD UPON AVON, AN IHG HOTEL $84 ($̶9̶0̶) - Updated 2024 Prices & Reviews - Stratford-upon-Avon, England

Frequently Asked Questions about Crowne Plaza Stratford Upon Avon, an IHG Hotel
Which popular attractions are close to Crowne Plaza Stratford Upon Avon, an IHG Hotel?
Nearby attractions include The Attic Theatre (0.05 miles), The MAD Museum (0.3 miles), and Tudor World (0.2 miles).
What are some of the property amenities at Crowne Plaza Stratford Upon Avon, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Crowne Plaza Stratford Upon Avon, an IHG Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Crowne Plaza Stratford Upon Avon, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Stratford Upon Avon, an IHG Hotel?
Yes, paid private parking nearby, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Crowne Plaza Stratford Upon Avon, an IHG Hotel?
Conveniently located restaurants include Loxley's Restaurant & Wine Bar, Shakespaw Cat Cafe, and Edward Moon.
Are there opportunities to exercise at Crowne Plaza Stratford Upon Avon, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Crowne Plaza Stratford Upon Avon, an IHG Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Stratford-upon-Avon.
Are any cleaning services offered at Crowne Plaza Stratford Upon Avon, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Stratford Upon Avon, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Stratford Upon Avon, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Polish, and Romanian.