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Copthorne Hotel Cardiff-Caerdydd

Copthorne Way Culverhouse Cross, Cardiff CF5 6DH Wales
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Traveler (458)
360
Panoramas (21)
Room & Suite (125)

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About

#33 of 66 hotels in Cardiff
Location
3.8
Cleanliness
4.0
Service
4.0
Value
3.7
**This place is temporarily closed** The Copthorne Hotel Cardiff-Caerdydd is a modern 4-star city centre hotel providing a relaxed atmosphere and excellent service. Discover our spa and pool today!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Polish
1,571Review26Q+A100Room tips
Traveler rating
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Lesley A wrote a review Oct 2023
United Kingdom183 contributions105 helpful votes
I had to fill in the above SO I could warn travellers THIS hotel has been Closed yes closed for 2 yes 2 years I booked this hotel through traveleuro while I was in Ireland only to arrive there with my reference no in my hand to be greeted by a couple who were shocked to see us due to being closed for 2 years please warn travellers it was such a shock as NOW I had to try to get a hotel For the night luckily The Celtic manor spa resort had a room & that was SUPER
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: you can't stay there it's closed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Lynette G wrote a review Mar 2023
1 contribution2 helpful votes
I was shocked to hear this hotel was closed to the public until Dec 23. .How on earth are you surviving without bookings from the general public? Is this not what a hotel is for? I have found this with many of the hotels in the UK, it's unbelievable that many are closed for lengthy periods. They cannot all be having refurbishments. In all the years I've booked into hotels I have never known anything like this. It's absurd.
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Date of stay: January 2023
Location
Cleanliness
Service
Room Tip: No tips sorry. Hotel closed to the public. Therefore, they provide nothing for the general public.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Speedway fan wrote a review May 2022
Hinckley, United Kingdom6 contributions10 helpful votes
The hotel cancelled my booking for August which I made 12 months ago. I cannot now find accommodation for the weekend required. No apology or explanation given. Will not recommend this hotel to anyone that needs a certain date as you cannot trust them to honour it. I am visiting Cardiff for the speedway grand prix so that's why I cannot find any alternative accommodation. I had 5 rooms booked.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Frankie W wrote a review Apr 2022
7 contributions1 helpful vote
A little rough around the edges in places but on the whole for the price a very solid option to stay in the area. Always opt for a hotel with a pool and always found this place great value for money compared to other hotels in the area
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Gareth McDuff, General Manager at Copthorne Hotel Cardiff-Caerdydd
Responded Jun 20, 2022
Thank you for your review and rating. We hope to see you again in the future
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susanpeachy wrote a review Mar 2022
Colyford, United Kingdom60 contributions68 helpful votes
Booked this hotel as was going walking in the Brecon Beacons with our dog. Hotel seems to host a lot of weddings so was busy. Room was ok, felt it could have been cleaned better. Breakfast was ok but not great, staff were unhelpful at times. Wouldn’t book again
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Date of stay: June 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Gareth McDuff, General Manager at Copthorne Hotel Cardiff-Caerdydd
Responded Jun 20, 2022
Thank you for your review and rating.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Simon E wrote a review Jan 2022
Barry, United Kingdom12 contributions11 helpful votes
I was getting married on the 29th January 2022 and my family and I had booked rooms last year to stay here for the weekend got married at Pencoed House and a week before the wedding they contacted us to cancel all our rooms and tell us the Welsh government was taking over the hotel.not impressed would not recommend really disappointed and had to book rooms elsewhere.
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Date of stay: January 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Adam wrote a review Jan 2022
1 contribution
Reception staff are very polite, helpful and welcoming. Bar staff are friendly and proper good at their job. The hotel is always clean and tidy with an emphasis on being Covid compliment. The food is always great with a wide variety to pick from and all dietary requirements can be met.
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Date of stay: January 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gareth McDuff, General Manager at Copthorne Hotel Cardiff-Caerdydd
Responded Jun 20, 2022
Thank you for your 5 star review. We look forward to you staying in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TrailBlazer580927 wrote a review Jan 2022
2 contributions
Excellent service from Reception staff. Wake up call Very clean rooms. Excellent standard.Extra towels an coffee provided no problem Comfy bed nice pillows.big tv. Very comfortable stay. Happy.will be back Thank you
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Review collected in partnership with MillenniumHotels.com
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gareth McDuff, General Manager at Copthorne Hotel Cardiff-Caerdydd
Responded Jun 20, 2022
Thank you for your 5 star review, we hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BRIAN W wrote a review Jan 2022
3 contributions4 helpful votes
Booked 11 rooms 8 months ago for a wedding only to be told 1 week before hand that all are rooms had been cancelled due to the Government taking it over but no apologies or talk of compensation. Would never recommend this hotel to anyone
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Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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LPR wrote a review Jan 2022
United Kingdom5 contributions2 helpful votes
Excellent, well appointed and layed out room with character and all necessary facilities. Lake views very impressive and nice to sit and watch the ducks from the comfort of my room with my morning coffee.. Super comfy bed, excellent shower and very large TV. No A/C, but not really necessary - plus I prefer to be able to open a window for fresh air and hear the sound of ducks.... Incredible breakfast, better than most 5 stars I've stayed at.. Nearest bus stop at the Burger King opposite (cut through the lake) has regular buses to the city centre and Airport (both 20min commute) Only criticism is the leisure facilities were closed, however reflected in the amazing price.
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Date of stay: January 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gareth McDuff, General Manager at Copthorne Hotel Cardiff-Caerdydd
Responded Jun 20, 2022
Thank you for your 5 star rating and review. I hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$172 - $14,248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
copthorne hotel cardiff
LOCATION
United KingdomWalesSouth WalesCardiff
NUMBER OF ROOMS
135
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COPTHORNE HOTEL CARDIFF-CAERDYDD - Prices & Reviews (Wales)

Frequently Asked Questions about Copthorne Hotel Cardiff-Caerdydd
Which popular attractions are close to Copthorne Hotel Cardiff-Caerdydd?
Nearby attractions include St Lythans Burial Chamber (0.3 miles) and Boulders Culverhouse Cross (0.07 miles).
What are some of the property amenities at Copthorne Hotel Cardiff-Caerdydd?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Copthorne Hotel Cardiff-Caerdydd?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Copthorne Hotel Cardiff-Caerdydd?
Yes, free parking is available to guests.
What are some restaurants close to Copthorne Hotel Cardiff-Caerdydd?
Conveniently located restaurants include The Beech Tree Bar & Restaurant, Coopers Carvery, and The Horse and Jockey.
Are there opportunities to exercise at Copthorne Hotel Cardiff-Caerdydd?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Copthorne Hotel Cardiff-Caerdydd?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Copthorne Hotel Cardiff-Caerdydd?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Copthorne Hotel Cardiff-Caerdydd offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Copthorne Hotel Cardiff-Caerdydd?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Copthorne Hotel Cardiff-Caerdydd?
Many travelers enjoy visiting Insole Court (2.8 miles), St Lythans Burial Chamber (0.3 miles), and Mansion House (4.6 miles).