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Future Inn Cardiff Bay

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Traveler (487)
360
Panoramas (13)
Room & Suite (377)
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About

#11 of 66 hotels in Cardiff
Location
4.3
Cleanliness
4.4
Service
4.1
Value
4.1
Travelers' Choice

See why so many travelers make Future Inn Cardiff Bay their hotel of choice when visiting Cardiff. Providing an ideal mix of value, comfort and convenience, it offers a quiet setting with an array of amenities designed for travelers like you.

While staying at Future Inn Cardiff Bay Hotel, visitors can check out Mermaid Quay (0.5 mi) and Ianto's Shrine (0.5 mi), some of Cardiff's top attractions.

Guest rooms offer a flat screen TV, air conditioning, and a desk, and Future Hotel Cardiff makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, 24 hour check-in, and room service. In addition, guests can enjoy breakfast during their visit. As an added convenience, there is free parking available to guests.

Cardiff has plenty of cafes. So when you’re here, be sure to check out popular spots like Barker Tea House, New York Deli, and The Early Bird, which are serving up some great dishes.

Should time allow, Cardiff Bay and Techniquest are some popular attractions that are within walking distance.

At Future Inn Cardiff Bay, your comfort and satisfaction come first, and they look forward to welcoming you to Cardiff.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Baggage storage
Newspaper
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Vending machine
Banquet room
Meeting rooms
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
Business
Languages Spoken
English, Russian, Polish
4.0
4.0 of 5 bubbles5,849 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Future Inn Cardiff Bay offers travelers the convenience of a prime location for exploring the area, with many praising its spotlessly clean and spacious rooms. While guests appreciate the welcoming atmosphere and the free parking, some have noted issues with road noise and disrupted sleep. Opinions on value and service vary, with commendations for friendly staff alongside reports of unprofessional interactions. Amenities are generally well-received, though inconsistencies with provisions are mentioned. Despite the occasional outdated decor, the hotel maintains a generally positive reputation.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Mixed
Cleanliness
Mixed
Noise level
Mixed
Service
Inconsistent
Amenities
Satisfactory
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5,849Reviews28Q+A100Room tips
Traveler rating
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  • 2,109
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  • 213
  • 159
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Popular mentions
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jamser wrote a review Mar 17
Roch, United Kingdom20 contributions15 helpful votes
Love staying here as local to Cardiff and parking is easy, but on this occasion it was a little different, totally understand it was a Rugby weekend with Italy playing wales in Cardiff but the breakfast was awful because the hotel hadn’t put on enough staff to cope with the footfall, restaurant was dirty, food not available, having to wait for more bread to come out for toasting, no butter, hot plates not replenish quick enough so queuing was ridiculous. We will go back and hope it’s all sorted by then.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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stephenwI1964MU wrote a review Mar 14
Lichfield, United Kingdom10 contributions2 helpful votes
Hotel is well located, good value for money, comfortable and clean with free parking. Didn’t use the restaurant but had been given good reports so we would use if we stay in the hotel again. The only criticism was the cost of adding breakfast, particularly if it wasn’t pre-booked.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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DNorvill wrote a review Mar 12
Market Rasen, United Kingdom20 contributions5 helpful votes
Good size well appointed rooms, reasonably friendly staff. Not enough choice for people with food intolerances at breakfast and staff were unable to answer questions. More training is required in this important area.
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Review collected in partnership with this hotel
Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cardiff Reservations, Owner at Future Inn Cardiff Bay
Responded 6 days ago
Dear DNorvill First and foremost, thank you for taking the time to share your feedback with us on TripAdvisor. We would like to express our apologies that you had a negative experience in our hotel. If you would like to discuss this further we kindly ask that you contact us directly on foh.cardiff@futureinns.co.uk so that we can investigate. We hope that your next stay at Future Inn Cardiff Bay will be a much more positive experience and we look forward to welcoming you back again. Kind Regards, The Management Team Future Inn Cardiff Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rob A wrote a review Mar 12
Bristol, United Kingdom68 contributions41 helpful votes
My 2nd stay at Future Inn which says something in itself. Friendly team on reception to welcome me ensure that I had everything I needed for my stay. Easy registration and easy to register my vehicle in the car park which was included in the price. The room was clean and well prepared, there was a slight issue with the bed which housekeeping sorted out very quickly while I was out for the evening. Very generous self-service breakfast in the restaurant. Ideally paced for the Wales Millenium Centre for live theatre and to Mermaid Quay for eateries. The Bay is an interesting place to spend some time and the centre of Cardiff is just a 30 minute walk or 8 minute bus ride away. Future Inn provides a good place from which to explore this city.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cardiff Reservations, Owner at Future Inn Cardiff Bay
Responded 6 days ago
Dear E814TTroba Thank you for taking the time to post a review of your stay, we are delighted we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming you back to Future Inn Cardiff Bay. Kind Regards, The Management Team Future Inn Cardiff Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Judith M wrote a review Mar 12
1 contribution
I always enjoy staying at the Futrure Inn. I choose it because it is within walking distance of the Millenium Centre. I find the staff polite and helful, the rooms are clean and well stocked and the breakfast is delicious
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Review collected in partnership with this hotel
Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cardiff Reservations, Owner at Future Inn Cardiff Bay
Responded 6 days ago
Dear judithmP4288BM Thank you for taking the time to post a review of your stay, we are delighted we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming you back to Future Inn Cardiff Bay. Kind Regards, The Management Team Future Inn Cardiff Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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richardW9649AH wrote a review Mar 12
1 contribution
The accommodation is clean and well presented. There is a good choice at breakfast. The access to Cardiff Bay and Millennium Centre on foot is very easy and level. Access into the city centre on foot or train from nearby Cardiff Bay station. Car parking on site.
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Review collected in partnership with this hotel
Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cardiff Reservations, Owner at Future Inn Cardiff Bay
Responded 6 days ago
Dear Richard, Thank you for taking the time to post a review of your stay, we are delighted we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming you back to Future Inn Cardiff Bay. Kind Regards, The Management Team Future Inn Cardiff Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bwilso168076 wrote a review Mar 6
1 contribution
This accommodation absolutely completed our stay. the staff were welcoming, hard working with friendly bar staff. the property was clean. although plenty of car parking space, it is quickly taken up. love how you can register the car; makes you feel safe. did not eat at the Hotel simply due to our plans. the double room was a pleasure; spacious, excellent queen beds, clean, fabulous desk space. TV well positioned and larger than the norm. plenty of tea/coffee facilities. hairdryer was a dream; especially for those with lots of hair. the bathroom was a pleasure with excellent water pressure which assisted people like me who had travelled far. towels clean and plenty. love the unique wardrobe which included an iron and ironing board... what can you say.. everything for a wonderful weekend in Cardiff. not far from the Bay and all it offers. transport is great. if i were to be critical.. why cheap tea bags when you are based in a wonderful city of Cardiff; local tea bags are amazing. would it stop me returning, no....
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Review collected in partnership with this hotel
Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cardiff Reservations, Owner at Future Inn Cardiff Bay
Responded 6 days ago
Dear Guest, Thank you so much for taking the time to post a review of your stay, we are delighted we could ensure a comfortable stay during your visit. We take on board your comments regarding the tea bags in rooms and hope to see you back again soon. Thank you once again for your stay and your feedback and we look forward to welcoming you back to Future Inn Cardiff Bay. Kind Regards, The Management Team Future Inn Cardiff Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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A4610SIneilh wrote a review Mar 6
Llanrwst, United Kingdom4 contributions1 helpful vote
Good room and upgrade but safe didn’t work. Bed a little too bouncy, would have rather had twin. Restaurant steak burger tasted like sausage meat - will not eat there again. Good staff in both restaurant and reception.
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Review collected in partnership with this hotel
Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Cardiff Reservations, Owner at Future Inn Cardiff Bay
Responded 6 days ago
Dear Guest, First and foremost, thank you for taking the time to share your feedback with us on TripAdvisor. We would like to express our apologies that you had a negative experience in our hotel. If you would like to discuss this further we kindly ask that you contact us directly on foh.cardiff@futureinns.co.uk so that we can investigate. We hope that your next stay at Future Inn Cardiff Bay will be a much more positive experience and we look forward to welcoming you back again. Kind Regards, The Management Team Future Inn Cardiff Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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E J wrote a review Mar 3
1 contribution
The staff are very friendly and seem to be decent people. The issue is with the hotel itself. It is very dated and of low quality materials- worse than the lowest quality Ikea products. There was an incident and the Manager Peter Daniell, who was on duty, handled it well. We appreciated the kind gestures.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Cardiff Reservations, Owner at Future Inn Cardiff Bay
Responded 6 days ago
Dear Guest, First and foremost, thank you for taking the time to share your feedback with us on TripAdvisor. We would like to express our apologies that you had a negative experience in our hotel. If you would like to discuss this further we kindly ask that you contact us directly on foh.cardiff@futureinns.co.uk so that we can investigate. We hope that your next stay at Future Inn Cardiff Bay will be a much more positive experience and we look forward to welcoming you back again. Kind Regards, The Management Team Future Inn Cardiff Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PaulDon R wrote a review Mar 2
1 contribution
The ambiance is superb, I highly recommend this Thomas restaurant, the food was amazing and the service was fantastic. Special thanks to a beautiful manager I think her names is Princess best Costumer service , CJ did the best cocktails and Pandey super service ! We all enjoyed delicious food and the evening was everything we hoped it would be.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Free car park
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Cardiff Reservations, Owner at Future Inn Cardiff Bay
Responded 6 days ago
Dear Guest, Thank you for taking the time to post a review of your stay, we are delighted we could ensure a comfortable stay during your visit. We will be sure to pass on your lovely comments to Princess our Assisstant Restaurant Manager, and Cj for his cocktail making skills, and Panday. Thank you once again for your stay and your feedback and we look forward to welcoming you back to Future Inn Cardiff Bay. Kind Regards, The Management Team Future Inn Cardiff Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$90 - $144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
future inn cardiff bay hotel cardiff, future hotel cardiff bay
LOCATION
United KingdomWalesSouth WalesCardiff
NUMBER OF ROOMS
198
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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FUTURE INN CARDIFF BAY $78 ($̶1̶2̶9̶) - Updated 2024 Prices & Hotel Reviews - Wales

Frequently Asked Questions about Future Inn Cardiff Bay
Which popular attractions are close to Future Inn Cardiff Bay?
Nearby attractions include Senedd (0.3 miles), The Red Dragon Centre (0.2 miles), and Odeon Imax Cinema (0.2 miles).
What are some of the property amenities at Future Inn Cardiff Bay?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Future Inn Cardiff Bay?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Future Inn Cardiff Bay?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Future Inn Cardiff Bay?
Yes, free parking is available to guests.
What are some restaurants close to Future Inn Cardiff Bay?
Conveniently located restaurants include Miller & Carter Cardiff Bay, Grosvenor Casino Cardiff, and Bella Italia.
Are any cleaning services offered at Future Inn Cardiff Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Future Inn Cardiff Bay offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Future Inn Cardiff Bay?
The staff speaks multiple languages, including English, Russian, and Polish.
Are there any historical sites close to Future Inn Cardiff Bay?
Many travelers enjoy visiting Insole Court (3.3 miles), St Lythans Burial Chamber (4.9 miles), and Mansion House (1.3 miles).
Is Future Inn Cardiff Bay accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.