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Traveler (251)
Room & Suite (84)
Dining (13)

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About

#39 of 66 hotels in Cardiff
Location
4.1
Cleanliness
4.1
Service
3.8
Value
4.0
GreenLeaders Bronze level
Located in the city centre, ibis budget Cardiff Centre offers a quiet setting ideal for leisure trips. Explore numerous nearby landmarks, including Cardiff Bay, Cardiff Castle and St. David's Shopping Centre. Our 157 modern rooms offer a range of amenities, including complimentary Wi-Fi, which is also available in public areas. Wheelchair accessibility is ensured throughout the hotel. Guests can arrive easily via rail or road, while Cardiff International Airport is just a short drive away. The Principality Stadium is a 15-minute walk away from ibis budget Cardiff Centre, making the hotel an ideal stopping point for guests attending gigs, concerts, or sports events. The hotel is easily accessible by both train and road. Cardiff Central Station, just a 10-minute walk away, provides convenient access for guests arriving by train. For those travelling by road, our onsite parking is equipped with EV charging facilities.
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Property amenities
Paid private parking on-site
Parking garage
Free High Speed Internet (WiFi)
Breakfast available
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Wifi
Breakfast buffet
Kids' meals
Snack bar
Wine / champagne
Vending machine
Shared lounge / TV area
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Room features
Desk
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Budget
Modern
Languages Spoken
English, French, Spanish, German and 6 more
3.5
3.5 of 5 bubbles1,627 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Ibis Budget Cardiff Centre is applauded for its cleanliness and prime location, with many guests appreciating the easy walk to the city center. The hotel's service gains high marks for friendliness and professionalism, despite occasional service hiccups. While rooms are acknowledged to be clean and beds comfortable, some travelers suggest they can be basic and in need of an update. Opinions on value vary, with some guests finding the hotel affordable and well-located, while others question the pricing, particularly during events. Amenities are seen as adequate, though some guests miss additional in-room features.
Location
Convenient
Atmosphere
Tired
Rooms
Basic
Value
Reasonable
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory
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Tania H wrote a review Mar 5
Plymouth, United Kingdom17 contributions11 helpful votes
Staff lovely, Rooms quirky and clean. Breakfast adequate. Definitely use again. Perfect for what we needed. Took a couple day trip to wales. Girls watched Niall Horan last night. Five mins from the venue. We explored the pubs lol. Thank you for having us.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: All went well for us. Nothing to complain about. Perfect.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Novotel Cardiff Centre, General Manager at ibis budget Cardiff Centre
Responded 1 week ago
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us at Novotel. It's wonderful to know that you found our location perfect for your needs and that you appreciated the lovely staff, quirky yet clean rooms, and adequate breakfast. We're delighted to hear that you would definitely use our services again. It sounds like you had a fantastic time in Wales and at the Niall Horan concert! We're glad we could contribute to your enjoyable experience. We look forward to welcoming you back soon! Warm regards Kamilla Robak
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eimear B wrote a review Nov 2022
Dublin, Ireland11 contributions7 helpful votes
Hotel's Favorite
Lovely hotel! The staff were amazing & so accommodating with our check-in & when we were stuck with parking. They went above & beyond for us & ensured we were looked after. The place is so lovely & clean & the rooms were perfect for what we needed, not to mention the overnight cost was fantastic! Well done to the lovely hotel & hard working staff. You made our stay very enjoyable!
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Date of stay: October 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Alfredo Rabadan, General Manager at ibis budget Cardiff Centre
Responded Jan 27, 2023
Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Budget Cardiff Centre. We are delighted you enjoyed your stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very much look forward to warmly welcoming you again in the near future. Sincerely, Alfredo Rabadan, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jess wrote a review Feb 2024
Winchester, United Kingdom17 contributions4 helpful votes
Overall the stay was fine. The hotel room was clean but could do with some TLC. Loud on a weekend so make sure you bring earplugs. Good location for visiting Cardiff bay and the centre. Staff were friendly and good parking just make sure you pre book and get there early as the car park is small.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Novotel Cardiff Centre, General Manager at ibis budget Cardiff Centre
Responded 1 week ago
Thank you for sharing your feedback with us. We're glad to hear that overall, your stay was satisfactory. We appreciate your comments regarding the cleanliness of the hotel room and will certainly take your suggestion for some TLC into consideration for improvement. We apologize for any inconvenience caused by noise on weekends . It's great to know that you found our location convenient for exploring Cardiff Bay and the city centre. We're pleased that you found our staff friendly and that you were able to utilize our parking facilities. Your feedback is valuable to us, and we hope to welcome you back in the future. Warm regards Kamilla Robak
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniela D wrote a review Feb 2024
1 contribution
I moved to Cardiff and stayed there for 3 weeks. The staff was amazing. Super helpful. They made me feel so welcomed everyday and the staff even wrote me a card on my birthday. Thank you Mel, Lubov, Blessing, Meghan, and everyone. U guys are amazing. Great Team
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Novotel Cardiff Centre, General Manager at ibis budget Cardiff Centre
Responded 3 weeks ago
Thank you so much for your kind words! We're thrilled to hear that our staff made your stay in Cardiff memorable and welcoming. We'll be sure to pass along your appreciation to Mel, Liubov, Blessing, Megan, and the rest of our team. We hope to welcome you back again soon. Warm regards Kamilla Robak
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Georgia wrote a review Feb 2024
22 contributions8 helpful votes
Stayed here while in Cardiff for a concert at the Utilita arena. Staff were friendly and helpful. The room was clean, well lit, and as you expect from an ibis budget. Couldn’t hear neighbouring rooms or people in the corridor. Would stay here again if in Cardiff. It’s a short walk to the arena, central train station, and the city centre.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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crazyhorses111 wrote a review Feb 2024
Blackwood, United Kingdom47 contributions16 helpful votes
Our expectations were quite low for this hotel as I hadn’t heard great things! but… we were really pleased with the experience, the staff were extremely polite and friendly from our arrival to our departure, going out of their way to help us despite it being a very busy weekend with the 6 nations rugby tournament going on, we even had a little welcome bag with fruit, Crisps, water and chocolate. I couldn’t locate a hair dryer and I’m not sure about it having a car park, but we walked from central train station which is a straight fist walk I’d about 10 minutes,
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Date of stay: February 2024Trip type: Traveled with friends
Room Tip: Not sure about park, no hairdryer or shampoos, but it does say a budget hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Novotel Cardiff Centre, General Manager at ibis budget Cardiff Centre
Responded Feb 6, 2024
Thank you very much for sharing your experience with us! We're absolutely delighted to hear that we managed to exceed your expectations during your stay. Our dedicated team always strives to make sure that every guest feels welcomed and valued, even during busy times like the 6 Nations rugby tournament. I'm thrilled that you appreciated the little welcome bag and found our staff to be polite and friendly. Regarding the hair dryer, please note that we do provide them upon guest request. As for parking, you have the option to book through Just Park or park at the Novotel next door. We truly value your feedback and hope to have the pleasure of welcoming you back soon! Warm regards Kamilla Robak
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrew G wrote a review Feb 2024
3 contributions3 helpful votes
Dreadful hotel.. thought it would be at least clean, smell free and decent for £300 per night.. but it’s dreadfully poor. Asked reception if I could change to Novotel next door and pay extra, they said no as I had booked non refundable.. this place really is shocking
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Novotel Cardiff Centre, General Manager at ibis budget Cardiff Centre
Responded Feb 3, 2024
We sincerely apologize for the disappointment you experienced during your stay at our hotel. Your feedback is crucial to us, and we regret that we fell short of your expectations. We are truly sorry to hear about the cleanliness and odour issues you encountered. Please rest assured that we take your concerns seriously, and we will be addressing them with our housekeeping and maintenance teams to ensure a higher standard in the future. We understand your desire to switch to Novotel and regret any inconvenience caused by our non-refundable policy. We will review our procedures to see how we can better accommodate guests in situations like yours in the future. Once again, we apologize for the challenges you faced, and we hope to have the chance to regain your trust during a future stay. Warm regards Kamilla Robak
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lorken73 wrote a review Jan 2024
Swansea, United Kingdom254 contributions100 helpful votes
not as good as it used to be they have taken away the tea and coffee making facilities in reception and there is none in the room, stayed here lots of times but disappointed with our last stay due to this !!!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Novotel Cardiff Centre, General Manager at ibis budget Cardiff Centre
Responded Jan 17, 2024
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your recent stay fell short of expectations, especially regarding the absence of tea and coffee making facilities both in reception and the room. We truly value your loyalty as a repeat guest, and we apologize for any disappointment caused. Your comments are important to us, and we will review this matter internally to understand how we can improve. We appreciate your continued patronage and hope to have the opportunity to welcome you back with an improved experience in the future. Warm Regards Kamilla Robak
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Huw G wrote a review Jan 2024
1 contribution
Stayed at Christmas 2023 on way to Milford haven. No tea making facilities in my room! Thee used to be a complimentary beverage in reception available! Now gone! £2 charge if I wanted a cuppa! It was quite late when I arrived asked about bar! Didn't have one! Had to walk back in to town for a pint and visit coop across the road for a coffee! Compared to my last visit it was rubbish! Hotel feels run down and even the hotel sign outside is missing bits and falling apart! Budget usually means less of not nothing at all! Won't stay again. Why is the one in town still gloss to the public?
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Date of stay: December 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Novotel Cardiff Centre, General Manager at ibis budget Cardiff Centre
Responded Jan 16, 2024
Thank you for taking the time to share your experience. We sincerely apologize for the inconveniences you faced during your stay, and we appreciate your honest feedback. We regret that the recent changes, particularly the absence of tea-making facilities and the discontinuation of the complimentary beverage service, did not meet your expectations. We understand the importance of these amenities and the impact they have on your overall experience. Your comments about the condition of the hotel, including the missing sign and the overall feeling of it being run down, are concerning, and we're sorry that it did not meet your expectations. Your feedback is invaluable, and we will certainly address these issues with our team to make necessary improvements. We understand your disappointment, and we want to assure you that we take your comments seriously. We appreciate your previous visits, and we're truly sorry that this experience did not live up to your expectations. We hope you'll reconsider staying with us in the future, and we'll strive to provide a much-improved experience. Warm regards Kamilla Robak
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lee C wrote a review Dec 2023
1 contribution
This is a great basic hotel with friendly staff, it’s in a great location and close to the city centre, this will have been our 6th time at this hotel but things have changed since we were there last time , there is no tea or coffee making facilities or kettles in the room’s which I find a shame, however still very good and a big thanks to Meghan for chatty and smiling attitude, brilliant!.
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: Pack a travel kettle.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Trevor Fernandes, Sales at ibis budget Cardiff Centre
Responded Dec 31, 2023
Dear LeeC3887, It is always a pleasure to receive positive feedback. I will share your comments with our team and Megan. I am sure that this feedback will serve as an encouragement to all of our staff and Megan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thanking You, Trevor Fernandes Assistant General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$41 - $88 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
etap hotel cardiff, etap cardiff
LOCATION
United KingdomWalesSouth WalesCardiff
NUMBER OF ROOMS
157
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IBIS BUDGET CARDIFF CENTRE - Updated 2024 Prices & Hotel Reviews (Wales)

Frequently Asked Questions about ibis budget Cardiff Centre
Which popular attractions are close to ibis budget Cardiff Centre?
Nearby attractions include Treetop Golf Cardiff (0.3 miles), Utilita Arena Cardiff (0.2 miles), and The Golden Cross (0.2 miles).
What are some of the property amenities at ibis budget Cardiff Centre?
Some of the more popular amenities offered include free wifi, breakfast buffet, and reduced mobility rooms.
What food & drink options are available at ibis budget Cardiff Centre?
Guests can enjoy breakfast and a snack bar during their stay.
Is parking available at ibis budget Cardiff Centre?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to ibis budget Cardiff Centre?
Conveniently located restaurants include Las Iguanas - Cardiff, Wahaca Cardiff, and L2 Restaurant & Bar.
Is ibis budget Cardiff Centre located near the city center?
Yes, it is 0.7 miles away from the center of Cardiff.
Which languages are spoken by the staff at ibis budget Cardiff Centre?
The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, Hindi, and Polish.
Are there any historical sites close to ibis budget Cardiff Centre?
Many travelers enjoy visiting Insole Court (2.6 miles), St Lythans Burial Chamber (4.6 miles), and Mansion House (0.7 miles).
Is ibis budget Cardiff Centre accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.