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Traveler (839)
Room & Suite (369)
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About

#19 of 126 hotels in Salzburg
Location
4.5
Cleanliness
4.7
Service
4.5
Value
4.2
Travelers' Choice
If you’re looking for a family-friendly hotel in Salzburg, Austria, you have come to the right place. Located near historic landmarks, such as MoenchsbergAufzug (0.4 mi) and Mozart's Birthplace (0.5 mi), Sheraton Grand Salzburg Hotel is an ideal destination. You’ll enjoy spacious rooms that offer a flat-screen TV, air conditioning and a minibar, and you can stay connected with complimentary wifi. Our hotel features a 24-hour front desk, a concierge and room service. Plus, Sheraton Grand Salzburg Hotel offers a fitness center and a buffet breakfast. When you’re feeling adventurous, be sure to check out Cafe Tomaselli, 220 GRAD, and Fingerlos. In addition, Salzburg Fortress (Festung Hohensalzburg) (0.9 mi), Mirabell Palace and Gardens (0.2 mi), and Salzburger Altstadt (0.7 mi) are all within walking distance so you can explore the city without any hassle.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Bicycle tours
Children's television networks
Highchairs available
Valet parking
Paid public parking on-site
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Massage
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Sun terrace
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Minibar
Cable / satellite TV
Sofa bed
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Green
Languages Spoken
English, French, Spanish, German and 3 more
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
4.5
4.5 of 5 bubbles1,523 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Sheraton Grand Salzburg is celebrated for its clean, comfortable vibe and its location near Mirabell Gardens and local amenities has won guests over. Many visitors enjoy the spacious, well-appointed rooms, although a few have noted a need for updates. The staff's attentive service, including personalized touches, consistently impresses, while amenities like the acclaimed breakfast and plush lounges add to the experience. Opinions on value vary, with some guests believing the premium is justified by the hotel's offerings.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Professional
Amenities
Well-appointed
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Justin wrote a review Mar 11
Brookline, Massachusetts3 contributions
I had an amazing experience from the moment I checked in. The staff, room, and food were all fantastic. I was here for work but was able to briefly enjoy the city-center which was less than 10 minutes away. Would definitely recommend this property!
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sheraton Grand Salzburg, Other at Sheraton Grand Salzburg
Responded 6 days ago
Dear "jcj1981", thank you very much for recommending our hotel based on your recent visit. Hopefully we will see you again in next future. Best regards your Sheraton Grand Salzburg Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David C wrote a review Mar 11
2 contributions
Wonderful location adjacent to the Mirabellplatz Palace and gardens. Modern hotel with spacious well equipped rooms. Given free upgrade to high level well equipped and very comfortable deluxe double with excellent views of the park and Fort beyond. Staff attentive and breakfast good (although less so on Sunday).
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Italian restaurant did not live up to expectations. No pool.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sheraton Grand Salzburg, Other at Sheraton Grand Salzburg
Responded 6 days ago
Dear "davidcQ527OZD", thanks for your great rating and comment! We appreciate that and hope that you will visit us again soon. Best regards your Sheraton Grand Salzburg Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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qi0004 wrote a review Mar 3
Ocala, Florida53 contributions26 helpful votes
The front desk people gave us a very warm welcome. Room and lounge are great. I received a satisfying upgrade and welcome gift. From both the service and price standpoint, it was the best hotel we stayed at in two weeks Europe trip in March. ————— Even now, I still think that this is one of the best hotel experiences we have. But unfortunately, I do not know why, the rating on my old review is one star, not 5 star. I just realized and the mistake should be corrected, I deleted old review and add this update review with 5 star.
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sheraton Grand Salzburg, Other at Sheraton Grand Salzburg
Responded 1 week ago
Dear "qu0004", thanks a lot for the nice and welcoming words in your comment! We are really glad that we made you stay with us top notch. Would be a pleasure to welcome you back whenever your travel plans lead you back to Salzburg. Best regards your Sheraton Grand Salzburg Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Deltic21 wrote a review Feb 2024
Matlock Bath, United Kingdom14 contributions9 helpful votes
A superb stay. Two adjoining rooms for 4 nights. The staff were excellent, thoughtful, kind and knowledgeable throughout, while the hotel was beautiful with large, practical rooms and a tremendous breakfast offering, all only yards from Mirabelle Gardens. Would highly recommend it.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sheraton Grand Salzburg, Other at Sheraton Grand Salzburg
Responded 1 week ago
Dear "Deltic21", thanks a lot for recommending us based on your recent visit. We appreciate your comment and hope that you will visit us again soon. Best regards your Sheraton Grand Salzburg Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marla S wrote a review Jan 2024
Birmingham, Alabama54 contributions63 helpful votes
Great underground parking durinig a snowy visit. Check in was pleasant, lovely staff. Room was clean, bed was comfortable. We were unable to eat in the resturant as they were understaff and at 8:00PM we were told that there was at least an hour wait. We made our way to the Bonvoy lounge where by the looks of the food it had been out all day. We had a glass of wine and went to sleep. Next morning before we headed out, stopped in at the Bonvoy lounge for a cup of coffee at 8:30am....I was correct about my night before guess, as they had already put the salad out and the over items to snack on, but no breakfast items. Fine hotel would stay here again in Salzburg...to thats the best recommendation I hear from others.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sheraton Grand Salzburg, Other at Sheraton Grand Salzburg
Responded Jan 22, 2024
Dear "missbama", thanks for your comment and rating. We will be happy to host you again. Best regards your Sheraton Grand Salzburg Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PTBOY1 wrote a review Jan 2024
Philadelphia, Pennsylvania5 contributions
We were very pleased with all aspects of the hotel from the comfortable room to the buffet breakfast. However best of all was the helpful and friendly staff. I was so very pleased to have their help and guidance in the mornings before I navigated the trains and streets of Austria and Germany. Our room had the added bonus of overlooking thr Mirabel Garden and Hohen Salzburg fortress a wonderful virw each morning and evening. I dont know if Ill be back to Salzburg but if I do return I know where I will stay!
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sheraton Grand Salzburg, Other at Sheraton Grand Salzburg
Responded Jan 22, 2024
Dear "PTBOY1", thanks for your amazing feedback and rating. It is good to know that you liked your stay and we will be happy to host you again whenever you plan to come back to Salzburg. Best regards your Sheraton Grand Salzburg Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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James M wrote a review Dec 2023
Dacula, Georgia5 contributions
This was our first Christmas vacation where we decided as a family to spend it entirely in other countries rather than stay at home. When doing so, it’s important to feel like every hotel and place you sleep and relax are like you’re “home”. The Sheraton Grand Salzburg provided this for us. Such a warm and welcoming hotel and staff when coming in out of the cold weather. The clean and cozy atmosphere along with excellent breakfast, bar attending and housekeeping make you immediately relax. Well-appointed and located close to attractions we walked to everything except the train station on departure because it was raining. This was a 10/10 experience and we loved our stay! We only wish we could have stayed longer! We will be back!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sheraton Grand Salzburg, Other at Sheraton Grand Salzburg
Responded Jan 15, 2024
Dear "gaspasser2015", thanks a lot for your great words. It is good to know that you felt "at home" in our hotel and that everything was up to your expectation. Be back soon again! Best regards your Sheraton Grand Salzburg Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trip36439289923 wrote a review Dec 2023
2 contributions1 helpful vote
Wow. Every aspect of every service is top notch. From the team at the front desk who seem to communicate with anyone from anywhere, to the restaurant & bar servers who will work miracles to see that our tastes are met, to the room servers who seem to secretly work to magically make the room perfectly appointed: this is 5-star at its best. The hotel is perfectly located to be near all the sights without being swamped by tourists. Thank you for such a lovely stay. We were here 3 times in 2023. I’m sure it will be at least 3 times in 2024!!! You hit it “out of the ballpark”.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: An easy walk from the train station.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Sheraton Grand Salzburg, Other at Sheraton Grand Salzburg
Responded Jan 15, 2024
Dear "Trip36439289923", thanks a lot for that amazing comment! We are very proud that everything was top notch and you enjoyed your stay with us! Hope to have the opportunity to welcome you back again pretty soon. Best regards your Sheraton Grand Salzbur Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stephanie H wrote a review Nov 2023
New York City, New York43 contributions46 helpful votes
Just spent three nights in the Sheraton Grand hotel in Salzburg. Everything about the experience was wonderful. First, the location is right at the foot of the Mirabel Gardens. The gardens are beautiful and if you are a Sound of Music fan you will recognize them from scenes in the movie. Inside the garden is also a palace where concerts are given. The hotel is in walking distance from all tourist sites and it was a pleasure every morning walking through the gardens to get to those sites. The hotel staff went beyond expectation to provide me and my friends with a most enjoyable vacation. The hotel itself is modern, clean and beautifully decorated. The rooms are also beautifully decorated. Upon arrival our room was furnished with fruits, water, and macaroons. An unexpected welcome gift. There is also a Marriott club for certain elite Bonvoy members and an unparalleled lounge for those who reserve a suite. The breakfast in the main dining room was a Buffet with a multitude of choices of food to eat. Would recommend this hotel to everyone and if I return to Salzburg, I intend to stay at the same location.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: If you can reserve a suite and take advantage of the lounge, you will not regret it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CJKC1976 wrote a review Nov 2023
Cleveland, Ohio42 contributions32 helpful votes
Liked the hotel quite a bit. It's about a 15 minute walk across the bridge to Old Town. Large rooms, helpful staff, adjacent to gardens. Breakfast was serviceable, but not great. Would stay there again.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: THERE IS NOT A POOL AT THIS PROPERTY, EVEN THOUGH ONLINE PHOTOS INDICATE THERE IS ONE!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$223 - $341 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton salzburg hotel salzburg, salzburg sheraton
LOCATION
AustriaAustrian AlpsSalzburg RegionSalzburg
NUMBER OF ROOMS
168
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHERATON GRAND SALZBURG - Updated 2024 Prices & Hotel Reviews (Austria)

Frequently Asked Questions about Sheraton Grand Salzburg
Which popular attractions are close to Sheraton Grand Salzburg?
Nearby attractions include Scavenger Escape Rooms Salzburg (0.3 miles), Salzburg Marionette Theater (0.2 miles), and Mirabell Palace and Gardens (0.1 miles).
What are some of the property amenities at Sheraton Grand Salzburg?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Grand Salzburg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Grand Salzburg?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Grand Salzburg?
Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Grand Salzburg?
Conveniently located restaurants include Bistro de Marquez, The Heart of Joy Cafe, and IMLAUER Sky Bar & Restaurant.
Are there opportunities to exercise at Sheraton Grand Salzburg?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Sheraton Grand Salzburg have airport transportation?
Yes, Sheraton Grand Salzburg offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sheraton Grand Salzburg located near the city center?
Yes, it is 0.4 miles away from the center of Salzburg.
Are any cleaning services offered at Sheraton Grand Salzburg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Grand Salzburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.