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It would depend entirely on the type of booking you have made with the hotel, as we have both refundable and non-refundable rates.
Your confirmation paperwork or email will let you know if your rate is refundable, but if you are not sure feel free to contact the hotel directly.
I'm afraid to say that we do not currently have any ground floor rooms here at The Royal Hotel, nor lift access to bedrooms.
We have one double and one twin room located on a mezzanine floor of our annex - these are six steps from garden level.
We recommend giving us a call at the Hotel should you have mobility needs and are wishing to stay with us.
Rob, Lead Receptionist
If we have a dog friendly room, will we be able to eat in the bar area in the evening, can we book a table there? I have been reading that there aren't a lot of tables in the bar area, and I know we cannot (understandably) take a dog into the restaurant.