City Seasons Al Hamra Hotel
Electra Street Corner Najda Street, Opp Eldorado Cinemas, Abu Dhabi United Arab Emirates
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360
Panoramas (28) Room & Suite (322)
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Fully refundable before Fri, Mar 29
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$79
Fully refundable before Fri, Mar 29
Get rewarded with One Key
$78
Multiple ways to pay
$105
Only 1 left at
$30
About
4.5
#4 of 148 hotels in Abu DhabiLocation
4.8
Cleanliness
4.3
Service
4.6
Value
4.7
Discover the New Look of City Seasons Al Hamra Hotel featuring 310 elegant and spacious rooms and suites to welcome you with the warm tradition of Arabian hospitality combined with a variety of services making it the ideal hotel and destination for business and leisure travelers. Located in the centre of Abu Dhabi's commercial business district, yet offers quick and easy access to the major shopping and leisure centers. City Seasons Al Hamra offers variety of services which includes complimentary Wifi Internet Access, Valet Parking, 24-hour room service, gym, massage, Sauna, Steam room, Business Center, Banquet and Conference facilities up to 300 capacity, and the Executive Floor provides a private check-in/check-out area with dedicated personal service, Executive Lounge access and privileges.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Coffee shop
Kids stay free
Babysitting
Airport transportation
Valet parking
Paid private parking on-site
Wifi
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Soundproof rooms
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Electric kettle
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, Arabic, Filipino, Hindi and 2 more
Location
Electra Street Corner Najda Street, Opp Eldorado Cinemas, Abu Dhabi United Arab Emirates
Name/address in local language
Getting there
Somewhat walkable
Grade: 80 out of 100
80
71 Restaurants
within 0.3 miles
Reviews
4.5
3,107 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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City Seasons Al Hamra Hotel receives consistent acclaim for its exceptional service, with guests appreciating the swift attention from housekeeping and reception. The hotel's value is a highlight, offering cleanliness and service that exceed expectations for its price point. Visitors enjoy the cozy atmosphere and central location, making it a comfortable base for exploring nearby attractions.
While most guests are satisfied with the rooms' cleanliness, there are occasional mentions of the need for updates. The hotel’s amenities, including round-the-clock assistance and various dining options, also contribute to its popularity among travelers.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Excellent
Cleanliness
Meticulous
Service
Attentive
Amenities
Satisfactory
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3,107Reviews18Q+A100Room tips
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Detailed Reviews
Hotel's Favorite
Mr. Aloysis from restaurant is really great and helpful ... HK person on the 15th floor can not recall the name but she was really good at her work... overall found all the staff friendly with smiling face...while check in all the information about the package was not given...like laundry was included in the package and we were not informed about it later on we had to call and ask ...but at the time of check out ms. Gestiline and chatuni both were professional and friendly at the same time ....thank u for the hospitality.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Sodki, Marketing at City Seasons Al Hamra Hotel
Responded Sep 4, 2022
Dear Valuable guest, We would like to thank you very much for choosing City Seasons Al Hamra Hotel, Abu Dhabi .We appreciate your efforts on posting your feedback with excellent rating on Trip Advisor. We are delighted to learn that we were able to exceed your expectations when it comes to service and hospitality. I am happy to share your well wonderful words to the team whom will be delighted on their efforts recognition. We look forward to welcoming you back at City Seasons Al Hamra Hotel, Abu Dhabi soon. Please do not hesitate to contact us should you need any assistance. Best Regards, Mohamed Sodki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hotel is very nice and staff are most welcoming.
On arrival you have to pay Aed 200 as a deposit to cover for damages. The Hotel is centrally located in Abu Dhabi on Electra Street and everything from restaurants to grocery stores are within easy reach and walking distance.
We had taken the Deluxe Family Suite that allows for 4 adults. It is a large sized suite with 2 rooms and two bathrooms along with a sitting area and also a dining table. Very spacious indeed.
Parking is available adjacent to the hotel in the normal ‘service lane’ RTA pay and park type of parking but guests can use the Valet parking service offered by the hotel which works very well. The Valet staff are very courteous and helpful. You can call the Front Desk from your room to have the car ready and available for you for whenever you wish to leave the hotel.
Breakfast spread was excellent and to international standards. You could also have your eggs made to order. The restaurant was clean and tables were promptly cleared when guests had finished.
Wifi was free and was excellent throughout the Suite.
Check out was a breeze and you can expect to receive back the Aed 200 deposit provided you have not damaged anything in the room.
All in all, a pleasant stay in a very central location.
On arrival you have to pay Aed 200 as a deposit to cover for damages. The Hotel is centrally located in Abu Dhabi on Electra Street and everything from restaurants to grocery stores are within easy reach and walking distance.
We had taken the Deluxe Family Suite that allows for 4 adults. It is a large sized suite with 2 rooms and two bathrooms along with a sitting area and also a dining table. Very spacious indeed.
Parking is available adjacent to the hotel in the normal ‘service lane’ RTA pay and park type of parking but guests can use the Valet parking service offered by the hotel which works very well. The Valet staff are very courteous and helpful. You can call the Front Desk from your room to have the car ready and available for you for whenever you wish to leave the hotel.
Breakfast spread was excellent and to international standards. You could also have your eggs made to order. The restaurant was clean and tables were promptly cleared when guests had finished.
Wifi was free and was excellent throughout the Suite.
Check out was a breeze and you can expect to receive back the Aed 200 deposit provided you have not damaged anything in the room.
All in all, a pleasant stay in a very central location.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip: Choose a higher floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Sodki , Other at City Seasons Al Hamra Hotel
Responded Apr 6, 2020
Dear Valuable guest, Thank you so much for taking the time to write a review of City Seasons Al Hamra Hotel, Abu Dhabi and sharing it with the Trip Advisor community. We are truly delighted that you had such and enjoyable stay, and that we made your visit truly memorable. Such positive feedback is an amazing way to help encourage and motivate our colleagues. Thank you for your appreciation in the service that you have received and definitely the excellent service that we are most proud of. Thank you once again and we look forward to welcoming you back to City Seasons Al Hamra Hotel, Abu Dhabi again soon. With Kind Regards, Mohamed Sodki General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The hotel service crew was excellent specifically the daily maintenance of making my room even I'm not requesting they keep my room clean.
Food is good with reasonable price with god food.
Welcoming staff from velvet.
Food is good with reasonable price with god food.
Welcoming staff from velvet.
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Sodki , Other at City Seasons Al Hamra Hotel
Responded Feb 25, 2020
Dear Valuable guest, We would like to thank you very much for choosing City Seasons Al Hamra Hotel, Abu Dhabi .We appreciate your efforts on posting your feedback with excellent rating on Trip Advisor. We are delighted to learn that we were able to exceed your expectations when it comes to service and hospitality. I am happy to share your well wonderful words to the team whom will be delighted on their efforts recognition. We look forward to welcoming you back at City Seasons Al Hamra Hotel, Abu Dhabi soon. Please do not hesitate to contact us should you need any assistance. Best Regards, Mohamed Sodki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good small hotel in middle of Abu Dhabi, price is reasonable with nice breakfast. Room wasn't clean and it was very small.
Not enough towels in the wash room for two peoples requests them number of time but nothing was provided I went to reception to ask for it then they given me one bath towel.
There was desk and chair in the room but it was next to bed you can't use that desk and chair see photos attached TV was attached on wrong wall you can't watch it from your bed you have to stand front of TV to watch. Reception staff was good and fast check in and check out. Concierge staff was rude and not helpful they never come to help you for anything.
Very small and dark room but because it is in the city centre it is very convenient for shopping and other activities.
Not enough towels in the wash room for two peoples requests them number of time but nothing was provided I went to reception to ask for it then they given me one bath towel.
There was desk and chair in the room but it was next to bed you can't use that desk and chair see photos attached TV was attached on wrong wall you can't watch it from your bed you have to stand front of TV to watch. Reception staff was good and fast check in and check out. Concierge staff was rude and not helpful they never come to help you for anything.
Very small and dark room but because it is in the city centre it is very convenient for shopping and other activities.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed S, Manager at City Seasons Al Hamra Hotel
Responded Feb 14, 2020
Dear mohammedk344, Thank you for choosing to stay with us and taking the time providing us your feedback. I regret to hear your displeasure experienced during your stay with us. This is not our standard and I sincerely apologized for the inconvenience caused to you. Please rest assured that your concerns have been shared with the concerned department heads for improvement. Once again I would like to thank you for your valuable feedback and I hope you will not judge us on this particular experience. I hope you will return to our hotel and we can regain your trust in our service and facilities. Best Regards, Mohamed Sodki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I enjoy my stay at the city seasons I also was so happy regarding the free room upgrade I received from the reception upon check-in very friendly helpful warming staff.
Unfortunately we had some maintenance issues regarding the AC 3 or 4 times we needed maintenance to come and check why the AC was so week. The day I checked out I received a call at 12 sharp regarding my checkout time I requested for 2 o’clock which was my usual checkout time specially being there before I was told only until 1:30 pm I can have the room which was ok with me, but I was really upset when I got a phone call later at 1pm when I was already confirming I would checkout at 1:30 which sadly ended my trip badly.
Overall I enjoyed my stay and I would recommend city seasons to anyone staying in Abu Dhabi great location and you get what you paid for. Housekeeping service is excellent and fast regarding sending bathroom amenities.
I would definitely come back again thank you for the great service.
Unfortunately we had some maintenance issues regarding the AC 3 or 4 times we needed maintenance to come and check why the AC was so week. The day I checked out I received a call at 12 sharp regarding my checkout time I requested for 2 o’clock which was my usual checkout time specially being there before I was told only until 1:30 pm I can have the room which was ok with me, but I was really upset when I got a phone call later at 1pm when I was already confirming I would checkout at 1:30 which sadly ended my trip badly.
Overall I enjoyed my stay and I would recommend city seasons to anyone staying in Abu Dhabi great location and you get what you paid for. Housekeeping service is excellent and fast regarding sending bathroom amenities.
I would definitely come back again thank you for the great service.
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Date of stay: April 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Sodki, General Manager at City Seasons Al Hamra Hotel
Responded Apr 4, 2021
Dear Valuable guest, Thank you for taking the time to write your review on TripAdvisor. It was a pleasure to have you as our guests at City Seasons Al Hamra Hotel. And we are delighted to hear that you very much enjoyed your holiday with us. We do appreciate your compliments with regards to the service provided by our associates and please be assured that your feedback will be conveyed to the team. I would also like to take this opportunity to apologize for the inconvenience that you have faced during your stay with Air conditioning and the free late check out, the same was communicated to the concerned departments in order to take the necessary corrective action. Our guests are our number one and if someone is dissatisfied with their experience, we work very hard to correct this immediately and in a timely fashion in order to turn their experience around. Again, thank you very much for all the feedback and we are indeed pleased that you chose to stay with us and we look forward to your return visit. Best Regards, Mohamed Sodki, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mostly an excellent location easy access in all your needs.
The staff are all very approached , quick services and the hospitality is excellent. Room are very comfortable and well hygienic really attendant and the supervisor is professional in dealing all individual guest. Restaurant provide a variety of foods and no complaint during my stay.
The staff are all very approached , quick services and the hospitality is excellent. Room are very comfortable and well hygienic really attendant and the supervisor is professional in dealing all individual guest. Restaurant provide a variety of foods and no complaint during my stay.
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Date of stay: July 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Sodki, General Manager at City Seasons Al Hamra Hotel
Responded Jul 14, 2020
Dear Valuable guest , Thank you for choosing to stay with City Seasons Al Hamra Hotel. I am very happy to know you had a memorable stay with us. It is our mission to create memorable experience for every guest. Thank you for sharing your review with us, please know that I have shared it with our team. Looking forward to your return to City Seasons Al Hamra Hotel Best Regards, Mohamed Sodki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All the entire crew provided their professionalism toward guest, helpful and quick services in all areas. Surroundings are clean and ass well inside the room huge space and comfortable with hygiene cleaning. Restaurant provide a variety of foods in the buffet and all server are excellent very helpful. Location is perfect is very convenient in the middle of the city. Housekeeping staff are all great well maintained the hygiene cleanliness in the room and all the hotel area as all well alert what the guest needs and responded. Thank you City Seasons Team Al Hamra Hotel.
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Date of stay: March 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Sodki , Other at City Seasons Al Hamra Hotel
Responded Mar 24, 2020
Dear Valuable guest, We would like to thank you very much for choosing City Seasons Al Hamra Hotel, Abu Dhabi .We appreciate your efforts on posting your feedback with excellent rating on Trip Advisor. We are delighted to learn that we were able to exceed your expectations when it comes to service and hospitality. I am happy to share your well wonderful words to the team whom will be delighted on their efforts recognition. We look forward to welcoming you back at City Seasons Al Hamra Hotel, Abu Dhabi soon. Please do not hesitate to contact us should you need any assistance. Best Regards, Mohamed Sodki General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you are looking for a place right in the middle of the action, look no further as location was excellent.
Receptionist are very responsive, polite, accommodating to your basic needs & shows professionalism. Housekeeping service is excellent, they do deep cleaning with full PPE gear and not to mentioned the Food is Excellent in taste and have variety choices, Food service is very hygienic. Definitely a well deserved & worth staycation for more than 2 weeks now room 1603! Great Job
Receptionist are very responsive, polite, accommodating to your basic needs & shows professionalism. Housekeeping service is excellent, they do deep cleaning with full PPE gear and not to mentioned the Food is Excellent in taste and have variety choices, Food service is very hygienic. Definitely a well deserved & worth staycation for more than 2 weeks now room 1603! Great Job
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Date of stay: May 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Sodki , Other at City Seasons Al Hamra Hotel
Responded May 27, 2020
Dear Valuable guest, Thank you for taking the time to write your review on Trip Advisor. We are delighted to note that you found the service and facilities to your satisfaction as this is what we strive to achieve at all times. Ensuring guest comfort is our main focus and we are glad that we were able to meet your expectation... We look forward to welcoming you back to City Seasons Al Hamra Hotel. Best Regards, Mohamed Sodki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I just want to say thank you to the management and hard working team at City Seasons Hotel. The current pandemic has changed life for everyone in significant ways. The team at the hotel is working hard to make our stay comfortable. Food is delivered to the room, the place is constantly sanitized, the rooms are always kept clean, and the staff does all this with a smile. These folks have family and relatives back home and like all of us they worry about their weelbeing. I know first hand how unsettling it is to be away from family and friends at a time like this. So let us say thank you to all the team members at City Seasons for all they do for us. Ask them how they are, ask them how their family is and above all tell them you appreciate all they do for us. Thank you my friends.
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Date of stay: March 2020Trip type: Traveled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Sodki , Other at City Seasons Al Hamra Hotel
Responded Mar 27, 2020
Dear Valuable guest, We would like to thank you very much for choosing City Seasons Al Hamra Hotel, Abu Dhabi .We appreciate your efforts on posting your feedback with excellent rating on Trip Advisor. We are delighted to learn that we were able to exceed your expectations when it comes to service and hospitality. I am happy to share your well wonderful words to the team whom will be delighted on their efforts recognition. We look forward to welcoming you back at City Seasons Al Hamra Hotel, Abu Dhabi soon. Please do not hesitate to contact us should you need any assistance. Best Regards, Mohamed Sodki General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All staff are friendly, cooperative and well mannered in dealing guest Rooms are clean and attentive support by the housekeeping staff. Restaurant foods are good variety of choice.
Location is perfect is in the middle of the city.
Location is perfect is in the middle of the city.
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Sodki , Other at City Seasons Al Hamra Hotel
Responded Mar 10, 2020
Dear Valuable guest, Thank you for taking the time to write your review on Trip Advisor. We are delighted to note that you found the service and facilities to your satisfaction as this is what we strive to achieve at all times. Ensuring guest comfort is our main focus and we are glad that we were able to meet your expectation... We look forward to welcoming you back to City Seasons Al Hamra Hotel. Best Regards, Mohamed Sodki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For cheap option take public bus no. A2 from Abu Dhabi airport, and get down at Abu dhabhi Main Bus stand, it would take 4 dihrams. Before you enter bus make Hafliyat(Bus Card) from airport because you need to scan that card while get In and Out. This card will work in all public buses in Abu Dhabi.
After you get down at Main Bus stand, take taxi to City Season it would take around 15 dihram to reach Hotel.
If you want to hire taxi from airport, it would take around 90-100 dihram to reach hotel.
They have complimentary buffet breakfast however you need to ensure that's part of the deal, when you book.
I dont think they provide free transportation - but please cross check
…
PRICE RANGE
$58 - $112 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
City Seasons Al Hamara Hotel
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
310
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about City Seasons Al Hamra Hotel
Which popular attractions are close to City Seasons Al Hamra Hotel?
Nearby attractions include State Of Art Jewellery Designers LLC (0.3 miles), Abu Dhabi Ice Rink (0.10 miles), and Eldorado Cinema (0.07 miles).
What are some of the property amenities at City Seasons Al Hamra Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
Which room amenities are available at City Seasons Al Hamra Hotel?
Top room amenities include air conditioning, a flat screen TV, and an additional bathroom.
What food & drink options are available at City Seasons Al Hamra Hotel?
Guests can enjoy an on-site restaurant and free instant coffee during their stay.
Is parking available at City Seasons Al Hamra Hotel?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to City Seasons Al Hamra Hotel?
Conveniently located restaurants include Mosaic Restaurant - Al Najda, Seventh Avenue Restaurant and Cafe, and Lebanese Mill Restaurant.
Are there opportunities to exercise at City Seasons Al Hamra Hotel?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does City Seasons Al Hamra Hotel have airport transportation?
Yes, City Seasons Al Hamra Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at City Seasons Al Hamra Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does City Seasons Al Hamra Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at City Seasons Al Hamra Hotel?
The staff speaks multiple languages, including English, Hindi, Arabic, Indonesian, Filipino, and Urdu.