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Hello, we didn't have a problem at all with the shuttle service. Call the hotel front desk when you arrive at Dulles and they will contact the driver and organise collection.
I suggest you contact the hotel to ensure that does run at the time you are going to arrive.
However, the taxi fare was $20 dollars if you would prefer not to hang around. Be careful of being approached in the exit area of the terminal by un-registered drivers, there are a lot of them.
I hope this helps.
I live in Herndon right across Stay Bridge. Several Restaurants nearby. Closest are 0.4 miles easy walk or ask for shuttle drop/pick up, the place is called Clock Tower. You'll find McDonalds, Noodles & Company, Minerva, Sorrento Grill, Red, Hot & Blue, Stovecove Kitbar, Rubino's Pizzeria, China King, Madras Chopsticks, Ned's Irish Bar, Mangolian Grill, Pho, Subway, Starbucks and many more.
Across the Toll road, you'll find many more at AMC worldgate Center. its 1.5 miles from Staybridge.
Take the shuttle to Reston Town Center for upscale restaurants.
There are many upscale good restaurants at Elden St/ Pine St. as well.