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AEQUORA Lanzarote Suites

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Traveler (5212)
Room & Suite (871)
Pool & Beach (602)
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About

#13 of 84 hotels in Puerto Del Carmen
Location
4.4
Cleanliness
4.7
Service
4.5
Value
4.3
Travelers' Choice
Aequora Lanzarote Suites se encuentra en las afueras de Puerto del Carmen, a un corto paseo de la playa. Los edificios encalados del hotel se encuentran dispersos alrededor de sus piscinas, y las montañas de Lanzarote brindan un espectacular telón de fondo para los jardines. Las terrazas están plantadas con árboles maduros y arbustos nativos, y hay una variedad de lugares para sentarse y relajarse con una bebida del bar junto a la piscina, que incluye un área de relajación solo para adultos con cómodos sofás junto a una de las piscinas. Los más pequeños pueden disfrutar de las dos piscinas infantiles separadas, una de las cuales tiene un barco pirata, o nadar en la zona poco profunda de una de las piscinas más grandes. También hay un área de juegos al aire libre para que los niños exploren. Hay otras tres piscinas, incluida la piscina solo para adultos. Si desea mantenerse en forma durante las vacaciones, el hotel dispone de pistas de tenis y un polideportivo. Está a poca distancia en coche del campo de golf de 18 hoyos más cercano, o puede llegar hasta allí en una de las bicicletas de alquiler del hotel. Dentro de Aequora Lanzarote Suites hay dos restaurantes buffet, 1 restaurante a la carta y una selección de bares, así como un conveniente mini-mercado en el lugar para lo esencial de las vacaciones. Hay wifi en todo el hotel. La playa de arena de Playa de los Pocillos se encuentra a pocos minutos del hotel. Hay tiendas, bares y restaurantes en Los Pocillos, así como un paseo libre de tráfico popular para pasear por la noche.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Archery
Bicycle rental
Babysitting
Parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Outdoor dining area
Snack bar
Special diet menus
Vending machine
Poolside bar
Diving
Game room
Tennis court
Aerobics
Billiards
Entertainment staff
Evening entertainment
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Body wrap
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Walk-in shower
Sofa
Telephone
Wardrobe / closet
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French, Spanish, Catalan and 4 more

Location

Calle Urano, S/N, 35510 Puerto Del Carmen, Tias, Lanzarote Spain
Name/address in local language
ÆQUORA Lanzarote Suites
4.5
4.5 of 5 bubbles6,600 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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ÆQUORA Lanzarote Suites garners acclaim for its immaculate rooms and commendable service, despite occasional slow check-ins and servicing hiccups. The hotel's amenities, including diverse pools and entertainment options, contribute to a family-friendly vibe and are well-maintained, as guests have called out. While some visitors express concerns over noise disturbances and additional fees impacting value, the spacious rooms and exceptional cleanliness are consistently praised. The ideal location near the beach and the hotel's lively atmosphere are popular among guests, although a few note the distance to central Puerto del Carmen.
Location
Convenient
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Noise level
Noisy
Service
Attentive
Amenities
Well-maintained
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6,600Reviews2,212Q+A100Room tips
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Stacey B wrote a review Mar 17
5 contributions1 helpful vote
We stayed in a two bedroom family suite, the room itself was fine and clean on arrival. No outstanding features to mention. We visited the three pools we were able to use during our visit, all were clean and as pictured. As a family there was only one restaurant available to us, I don't think it makes this quite clear enough. This buffet restaurant is essentially underground and not a nice environment to enjoy a meal in. The food was repetitive, bland and often cold. Particular lack of choice for anyone with an allergy or intolerance and poor signage, especially with desserts. With a few exceptions restaurant staff were unhelpful and unfriendly. Drinks are not self service and the service is very slow. They don't seem to have enough staff for the amount of guests. Drinks are also limited to two per guest. Family's larger than 8 will not be able to sit and eat any meal together for the duration of their stay. The snack bar has an open counter with the local birds regularly settling on the food and having themselves a snack. The evening entertainment mainly consisted of dancing which I found a bit repetitive. We didn't return after the first two nights. It was very loud, we could hear it in our room and it didn't end until about 11pm. Which may be an issue to those with young kids. A short walk away there is a lovely beach, shops and restaurants.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tania wrote a review Mar 17
London, United Kingdom1 contribution
When booking our family holiday (2023) I went straight to TripAdvisor to check out reviews. Sentido Aequora had hundreds of positive reviews and ranked highly so after deliberation I decided to book here. We have just come back from a 7 day trip (8th-15th March 24) there were 10 of us in total (6 adults, 4 children) and here is what I wish I would've known: Pros:  1) The room layout was great, it is sometimes difficult to get a room to accommodate a family of 4 without someone sleeping on a sofabed. We had the two bedroom suite.  2) The pools were plentiful, clean and varied. Splash pools for the little ones and standard pools. 3) Gerado and Javier from the Food and Beverage team, friendly and helpful. The lady from the Chill Out Bar - sorry I didn't get your name! Was wonderful too, really smiley. Cons: 1) The all inclusive, is not as expected. In truth there was only one restaurant we were allowed in. This was the buffet style restaurant. The food offering was exactly the same until the Tuesday (12th) when it was switched up a bit. It was difficult to make meals from the items on offer. 2) If you have parties greater than 8 you will not be allowed to sit together. We managed to get a table for 10 so we could sit together for my Dad's 60th birthday but had to speak to the Manager and make compromises (table right in the back corner, set times) to accommodate this. 3) Lacks consistency:  Housekeeping - did not take away and replace used glasses for us, but did for my parents.  Drinks - as we were in a larger group often a few adults would stay with the children whilst others went to get drinks, they were either given a tray and a smile or told drinks were limited to 2 per person. Some places would serve us a Pina Colada but on visiting another time say they don't serve it there. Timings - we were told the timings for breakfast and the snack bar however we witnessed multiple people being turned away from both saying it's 'closed' when there was over 30mins remaining on the times advertised.  4) You cannot get hot drinks from the buffet restaurant at lunchtime! 5) They do not allow self service on drinks at lunch or dinner or from the bars and the service was slow. 6) The majority of staff apart from the couple mentioned earlier were stern faced and appeared to want to be anywhere else.  7) You have to be down for dinner between 6:30-7:30 which seems odd to me as it didn't stagger arrival well and resulted in the restaurant seeming quite busy towards the latter part of this timeslot. We didn't go at peak time so I'd dread to think of the impact of this tight timeslot during peak times. 
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kas B wrote a review Mar 17
6 contributions5 helpful votes
This hotel is on the whole very good, clean tiny 4 lovely pools 5 minutes walk to beach and local shops. Bed is comfy and room very clean. Food is ok on par with most lanzarotte hotels. Big positive was the night my son couldn't find anything the pizza chef went out of his way to make him his own margarita pizza thanks so much for this went down a treat. Couple of things housekeeping want into room before 10 not the best for us and I think it was difficult for them to return. Would have liked a space just for kids Buffett as dinning room could get very busy. We spent most of our time between two kids pools lifeguards all week happy for floats to be used then changed to female guard absolutely no floats allowed, if your going to be a stickler for the rules maybe not spend your shift on your phone kid needed the floats. Overall I would come back to this hotel the animation team is great and there is a lot of adult entertainment too I think, football On projector outside big hit with us
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Taxi into Porto del carmen is 6 euros but far to walk
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sales slasuites, Sales at ÆQUORA Lanzarote Suites
Responded yesterday
Dear 720kasb, Thank you so much for sharing your review on TripAdvisor. We are glad to read you and know that the pools, the room you were assigned and the hotel were to your liking. As for what you say about the rules of the floats in the pool, know that each lifeguard knows the rules of the pools of this establishment, however, it may be, that at a time when the pools are empty, the lifeguards allow the floats because they do not inconvenience other guests. Otherwise, floats will be restricted. That said, we will remind the lifeguards of this again and pass it on to the hotel management. We look forward to welcoming you back to the hotel. Best regards, MI.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ronash886 wrote a review Mar 16
Plymouth, United Kingdom23 contributions45 helpful votes
Check in busy and took a while to get through the queue. Staff pleasant and friendly. Bigger hotel but fairly compact so easy to get to everything. Room was a good size with a separate lounge area with another TV in and sofa, plus fridge and kettle. Wardrobe sliding doors quite stiff and no drawers for storing anything. We were in block 6 ground floor with back view of Coral bar, but quiet in the main and sun on balcony afternoons. We used adults only/quiet pool area majority of the time. Water chilly but not freezing. Pool a bit small for proper swimming though, they all were tbh. Some people don’t understand ‘quiet’ including the lifeguard who one day was on the phone for a lengthy time talking very loudly! Animation team busy and lots of activities. I joined Pilates twice for a quick 35 min session which was nice but we didn’t get involved in anything else. Used the adults only restaurant which can be busy at times and you then have to queue for a table. Tbf they tell you the busy times so you don’t have to go then. Food plentiful but fairly repetitive. No porridge for breakfast and no individual omelettes made to order. No cheese or ham at lunch so all the same hot foods similar to dinner. We ended up having pizza and salad every day whereas some bread and cheese or ham would have been nice. Dinner similar foods every night, roast meat with a gravy, fish, meat in a sauce, pasta, pizza and Chinese stir fry type or paella. Some very tasty, but lack of potatoes or rice to go with, very limited, similar with veg. Not always hot either and some of the roast meat not cooked enough for us. Puddings really disappointing as these are my thing! Same type every night, sponge with cream in different flavours. Rice pudding one night in 9 which was delicious. Went to the bar by reception most evenings which was nice but can be quite noisy when busy. Sat in reception area a couple of times for some quiet. Entertainment good with singers/musicians almost every night, some better than others. Staff friendly and worked hard to keep everyone served. Didn’t have to wait long for drinks at all. Very good location. Close to the airport and 5 minutes walk to the beach and shops going out the back of the hotel. We walked every day and enjoyed the area. Hotel lovely and clean and kept very nicely. We would probably return at some point.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Can be a windy spot so be aware.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Derek C wrote a review Mar 16
Durham, United Kingdom44 contributions41 helpful votes
We had a wonderful time at the Aequora and we thank all the staff who work very hard at this hotel to keep their guests happy, Management should be very proud of them. We were very impressed by the efforts of all the staff to maintain the site to the highest standards. Our room was a junior suite we found it to be comfortable very clean and spacious. The hotel is on an extensive site, however it did not take us long to find our way around the area. Pools never too busy so getting sunbeds was not too much of a problem. Entertainment was good most nights, only problem was the uncomfortable chairs in the Theatre. We did like the area of the hotel close to the beach and a few bars and restaurants close by, plus the fact the area was mainly flat thus making it good for walking around the area. If you to travel around the area there is a bus stop down the road the No3 will take you into Puerto del Carmen or Arrecife at little cost. Food at the hotel is what you would expect from a buffet style restaurant, some of it was just warm but that could be because it was standing there too long, however we could find something to eat eventually.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Take the local bus. It can be very cool at night so take a coat/jumper/cardigan
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sales slasuites, Sales at ÆQUORA Lanzarote Suites
Responded yesterday
Dear Derek C, Thank you very much for your review and for letting us know that you have had a wonderful time at the Sentido Æquora Lanzarote Suites hotel. In addition, we are pleased to hear that you have noticed our efforts in meeting the needs of our guests. We hope that the theatre chairs have not been an impediment to continue enjoying your stay with us and we appreciate that you have detailed what you think we need to improve. It has been a pleasure to host you at the hotel and we would love to do so again soon. Best regards, MI.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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101cain wrote a review Mar 16
Sunderland, United Kingdom89 contributions49 helpful votes
Large spacious room no draws to put underwear tea shirts ect Towels very small thin some had holes in .Some staff struggled to smile did not seen happy in there work.Animation team was brilliant excellent shows , some other entertainment was poor in the bar . Food not very warm repeated a lot always had to queue to get in restaurant.Definitely not 4 star we would not return
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Best rooms were round adults only pool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Denise B wrote a review Mar 16
4 contributions1 helpful vote
What an Excellent hotel. Well worth visiting. Accommodation, food, drink, entertainment, swimming pools, cleanliness, was wonderful cannot be faulted. Staff nothing was too much trouble, all friendly and happy in their work and always smiling. Too many excellent staff to mention but Claudette in the cool out bar, was a pleasure to receive drinks from. Always knowing what you needed and happy to listen about your days events.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: If difficulty in walking request adult only ground floor room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sales slasuites, Sales at ÆQUORA Lanzarote Suites
Responded yesterday
Dear Denise, Thank you very much for letting us know how your experience at the Hotel Sentido Æquora Lanzarote Suites has been. In addition, we would like to thank our colleague Claudia del Chillout for a special mention, who will be very happy to receive it. We have loved hosting you and hope to have this opportunity again soon. Best regards, MI
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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karen1826 wrote a review Mar 11
Newcastle upon Tyne, United Kingdom17 contributions9 helpful votes
+1
Was there for short break all inclusive with daughter welcomed by reception staff Junior suite in block 4 was very clean comfortable 2 bedrooms spacious looked out over pool and maestro bar theatre where entertainment for both kids and adults was held there is other places to go if not wanting kids about No noise after 10.30pm heard ENTERTAINMENT TEAM EXCELLENT best iv seen day and night hard working and very professional Restaurants we ate in adult only food good and plenty to choose from Pool area and surroundings clean Close to beach Short taxi drive into peurto del Carmen approx 6 euros or there is public transport Looking to go back this year
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sales slasuites, Sales at ÆQUORA Lanzarote Suites
Responded 5 days ago
Dear Karen, Thank you so much for letting us know that we have met your expectations! We look forward to welcoming you again this year. Best regards, MI.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wendy C wrote a review Mar 11
2 contributions
A huge Thankyou to ALL the staff throughout the complex, ( too many to name) at Sentido. We arrived on the 29th Feb till the 10th March on All Inclusive Plus, had a very quick check in and given a lower room owing to health issues which had been requested. It wasn’t the best view from our lower 4th block terrace and after a couple of days they did move us into the Adult area Block 5 which was absolutely brilliant. ( A huge thanks for that) Nothing too much trouble and again the Staff are some of the best encountered on our many Holidays in Lanzarote. Reception, No issues very friendly and helpful. Rooms - Clean, well set up and cleaned to a high standard, all the items you need, again cleaning staff Brill. Food / Restaurants - excellent choices, not always the hottest but being picky tell me where a buffet type restaurant isn’t. All the waiters are exceptional and Chef’s very helpful. Hotel complex - very well maintained, clean and welcoming. There are step’s around the whole complex but a walkway is around the perimeter which allows easier access through the hotel. Bars - a few dotted throughout the complex and the Adults bar is nice and quiet. Bar staff brilliant. Theatre area - Animation team are some of the best we have seen. All in All we had a fantastic holiday, met some lovely people and rest assured we will be back, THANKS TO EVERYONE At the Sentido
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sales slasuites, Sales at ÆQUORA Lanzarote Suites
Responded 5 days ago
Dear Wendy, Thank you so much for leaving your review on TripAdvisor! Above all, we want to thank you for your dedication to the Æquora team, who we were pleased to read your review. We are happy to hear that we have met our goal with you. That said, thank you for giving us the opportunity to host you in Lanzarote. Best regards, MI
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tony w wrote a review Mar 6
Manchester, United Kingdom11 contributions1 helpful vote
Over all the hotel try’s to have a foot in both camps one for family the other for couples and it works.entertainment is very childish and most it was in French. Food good standard disappointed at lack of Spanish food and No hand sanitizer available has the restaurant is self service and some people were putting food back after touching it.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sales slasuites, Sales at ÆQUORA Lanzarote Suites
Responded 1 week ago
Dear Tony W, Thank you so much for sharing your review on TripAdvisor! We are sorry that I felt that there was no Spanish food, but in our buffet restaurants we have a Canarian section, and on some days we serve Spanish omelette as an example. However, we appreciate your details on those aspects that you think we need to improve. We will pass on your feedback to the responsible department. Best regards, MI.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Puerto Del Carmen area.
PRICE RANGE
$172 - $247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
thb don paco castilla hotel puerto del carmen, don paco castilla lanzarote
FORMERLY KNOWN AS
SENTIDO Lanzarote Aequora
LOCATION
SpainCanary IslandsLanzaroteTiasPuerto Del Carmen
NUMBER OF ROOMS
398
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AEQUORA LANZAROTE SUITES - Updated 2024 Prices & Hotel Reviews (Puerto Del Carmen, Spain)

Frequently Asked Questions about ÆQUORA Lanzarote Suites
Which popular attractions are close to ÆQUORA Lanzarote Suites?
Nearby attractions include Marcos Bar (0.2 miles), Playa de los Pocillos (0.3 miles), and Escultura (0.2 miles).
What are some of the property amenities at ÆQUORA Lanzarote Suites?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at ÆQUORA Lanzarote Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ÆQUORA Lanzarote Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at ÆQUORA Lanzarote Suites?
Yes, free parking is available to guests.
What are some restaurants close to ÆQUORA Lanzarote Suites?
Conveniently located restaurants include Oasis Cocktail And Tapas Terrace, Fufu, and Mumbai Masala Jameos.
Are there opportunities to exercise at ÆQUORA Lanzarote Suites?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does ÆQUORA Lanzarote Suites have airport transportation?
Yes, ÆQUORA Lanzarote Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ÆQUORA Lanzarote Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does ÆQUORA Lanzarote Suites offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at ÆQUORA Lanzarote Suites?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Polish, and Dutch.