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City Sightseeing Florence Hop-On Hop-Off Bus Tour
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82
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68 - 73 of 549 reviews
Reviewed September 16, 2018 via mobile

Totally not worth it. The company promises a service every 15 minutes on its blue line, but we waited up to 50 minutes at a time. They cannot enter the main area anyway, so you basically see the city from far away and wait for your pick ups for ever.

Also, the audio is not in sync with the tour, so you hear things that you cannot see. The price is exorbitant, for little value.

Don’t waste your Florence holiday waiting for a bus that is not coming, on the outskirts of town. There are other options available that will show you the inside of the city

Date of experience: September 2018
1  Thank rensos
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 11, 2018 via mobile

This bus trip was so disappointing!!
We took the red route...
They don’t give any pre warning your coming up to a stop, when the bus does stop it’s for less than 2 seconds to let you get off before it’s off again.
What really made me angry was they didn’t let us know the bus would not be stopping at stop 3, 4 or 5! The lady only announced this at stop 2 and before we even had time to stand up the bus was off again!!
I went to ask to get off as stop 6 was miles away (on route to fresole)The lady said it was not possible, and after me arguing and passing multiple stopping places and even stopping in traffic to be allowed off the bus. She finally let us off in the middle of no where!
Such bad customer service!
Totally disgusting with the rude way we were treated.

Date of experience: September 2018
1  Thank emmabeauchampb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 27, 2018 via mobile

Useless.. is the word. The two routes the service runs on are not worth.
These days they have cancelled the services for Linea C. And I felt buying a 23 € pp for Big Bus wasn’t even worth. A crisp planning with ATAF can save a lot of euros as the city doesn’t have much to offer outside the historic center. Other than the Michelangelo Piazza and Fieosle I did not find anything worth with Big Bus, and both of them can be better planned with ATAF for a cost much less, and the historic center is not motorable which means no Big Bus there. ATAF no 7 starts from San Marco and takes you to Fiesole at much less price.
Other than that all thanks to poor announcements and bad headsets that we kept struggling with, we missed are spots and had to walk back to reach to the destinations.
Think a million times before ticket and ask yourself "Why do I need a Big Bus in Florence?"

Date of experience: July 2018
1  Thank GauravAnand
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 22, 2018

Definitely got to see some of the city I wouldn't have seen if not for the this tour. Walked the city one day and did this at the end of the day when our feet were tired. Interesting information.

Date of experience: May 2018
Thank UFPAGator
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 11, 2018 via mobile

Tour doesn’t go where advertised, which we were not told before buying tickets. Half the tour is detoured. Commentary is terrible, usually late. Don’t do it

Date of experience: August 2018
Thank 43evanb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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